Commercial Process Manager

Hexcel; Saffron Walden; On-site; GBP 70,000 - 98,000; Full time

Job summary

Hexcel is seeking a Commercial Process Manager in the UK (Duxford) to lead the governance of customer proposals, contracts, and LTAs. You will partner with Commercial, Finance, Legal, and Leadership teams across EMEA and globally to drive efficient, compliant processes and multi-million-dollar agreements.

The role requires strong financial acumen, KPI development, and experience with reporting tools, preferably Power BI.

Qualifications

• Experience managing complex commercial processes in manufacturing/engineering or regulated environments.
• Strong financial acumen including pricing, cost structures, margins, and performance metrics.
• Experience designing KPIs, dashboards and reporting for governance.
• Fluent in French and English; strong IT systems capability.
• Eligible to work in the United Kingdom.

Responsibilities

• Lead development and improvement of commercial validation, approval, and governance processes across EMEA/AP.
• Manage customer proposals, contract approvals and LTAs workflows with compliance and visibility.
• Develop tools and reporting frameworks to improve efficiency and decision-making.
• Monitor opportunities throughout their lifecycle with accurate reporting and stakeholder visibility.
• Collaborate with Sales, Finance, Legal, and Executive teams to enable robust commercial approvals.
• Oversee contract renewals and new business opportunities across the region.
• Define and report KPIs on process effectiveness, cycle times, and outcomes.
• Drive automation and data-driven insights to reduce manual efforts.
• Train and influence stakeholders to refine governance standards.

Skills

Commercial governance

Power BI

Stakeholder management

Process improvement

Financial analysis

KPI dashboards

Education

Degree or equivalent

Tools

MS Excel

ERP systems

Job description

With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices, and R&D centers around the globe. Become a part of the "strength within." At Hexcel, some of our most important business decisions pass through a structured commercial approval process that drives growth, protects profitability, and ensures long-term customer success. As our Commercial Process Manager, you will play a pivotal role at the heart of this process, partnering with Commercial, Finance, Legal, Business Development, and Executive Leadership teams across EMEA and globally. This is a unique opportunity to create lasting impact by developing best-in-class commercial governance processes, enhancing visibility of key business opportunities, and building the tools and reporting that support multi-million-dollar customer agreements. This role is ideal for a highly organized, commercially astute professional who enjoys creating structure from complexity, improving processes from the ground up, and working closely with senior stakeholders to drive informed business decisions.

About the Role

Hexcel has recently enhanced its commercial governance framework, establishing a more robust and structured approach to managing customer proposals, contract approvals, financial reviews, and long-term agreements (LTAs). As Commercial Process Manager, you will become a key driver of this evolving center of excellence, ensuring the right processes, controls, reporting tools, and workflows are in place to support effective decision-making at every level.

Responsibilities

• Lead the continuous development and improvement of commercial validation, approval, and governance processes across EMEA/AP.
• Manage customer proposal, contract approval, and Long-Term Agreement (LTA) workflows, ensuring compliance, visibility, and effective governance.
• Develop and implement tools, reporting frameworks, and workflow solutions to improve efficiency, tracking, and decision-making.
• Monitor commercial opportunities throughout their lifecycle, maintaining accurate reporting, process adherence, and stakeholder visibility.
• Partner with Sales, Business Development, Finance, and Legal teams to facilitate robust commercial and financial approval processes involving cross-functional and senior stakeholders, including executive and global leadership teams.
• Manage the pipeline of contract renewals, new business opportunities, and strategic customer agreements across the region.
• Define, monitor, and report KPIs relating to process effectiveness, approval cycle times, contract performance, and business outcomes.
• Drive increased automation, reporting capabilities, and data-driven insights to enhance transparency and reduce manual effort.
• Train, support, and influence stakeholders while continuously refining processes, tools, and governance standards to meet evolving business needs.

What We're Looking For

• Degree qualified, or equivalent relevant professional experience.
• Proven experience managing complex commercial processes, bids, proposals, contracts, or governance frameworks within a manufacturing, engineering, aerospace, or similarly regulated environment.
• Demonstrated success designing, implementing, or improving business processes and controls from concept through to deployment.
• Strong commercial and financial acumen, including knowledge of pricing, cost structures, margin analysis, and business performance metrics.
• Experience developing KPIs, dashboards, workflow tools, and performance reporting, ideally using Power BI or similar analytical, with the ability to interrogate data, identify trends, and translate findings into actionable business improvements.
• Strong process-oriented mindset, exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced international environment.
• Experience working collaboratively with Finance, Legal, Commercial, and operational stakeholders to support business decision-making.
• Excellent communication, influencing, and stakeholder management skills, including confidence engaging with Senior Leadership Teams and executive-level decision-makers.
• Fluent in French and English, with strong IT systems capability and experience operating within complex, procedural business environments.
• Candidates must be eligible to work in the country where the position is based.

Why Join Hexcel?

This is more than a process management role. It is an opportunity to build and enhance the commercial governance framework that supports some of Hexcel's most strategically important customer relationships and revenue streams. You'll work directly with senior leaders across Europe and globally, influence how major commercial decisions are made, and help create a best-in-class commercial center of excellence. If you thrive on bringing structure to complex business challenges, improving processes, leveraging data to drive decisions, and partnering with leadership teams to deliver commercial success, we'd love to hear from you. Candidates must be eligible to work in the country where the position is based.

Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.

Summary

Location: UK - Duxford

Type: Full time