Commercial Planning Manager

Arriva London North Limited; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Arriva London North Limited is seeking a Commercial Manager to support growth by securing the right fleet and infrastructure. You will analyse tender tranches, work with Directors and Portfolio Manager on business cases, and drive introduction of electric vehicles and charging infrastructure.

You will coordinate with TfL, local authorities and partners to maximise future growth, while supporting fleet planning and communications across garage teams and unions.

Qualifications

• London bus market knowledge and familiarity with Arriva London routes.
• Experience building relationships with TfL and local authorities.
• Strong project management, analytical and problem-solving skills.
• Proven communication, presentation, mediation and negotiation abilities.

Responsibilities

• Analyse forthcoming tender tranches to identify growth opportunities and prepare papers.
• Collaborate with Directors and Portfolio Manager to identify garage sites and review business cases.
• Develop and implement strategies for zero-emission vehicles and charging/infrastructure.
• Coordinate with TfL, local authorities and partners on garage schemes.
• Support fleet planning including vehicle types and garage capacities for tenders.
• Ensure timely commissioning of new vehicles entering service with contractors.
• Communicate with garage teams and unions about schedule changes.

Skills

Project management

Analytical skills

Stakeholder management

Negotiation

Communication

Education

Graduate level education

Bachelor’s degree

Job description

Main purpose of the role

To support the company strategy for medium and long term growth by ensuring it has the required infrastructure and fleet in place

Direct Responsibilities

• Analyse forthcoming tender tranches to identify opportunities for growth in the business and submit tender tranche papers for review
• Working with the Directors and the Project Portfolio Manager to identify potential new garage sites, reviewing opportunities for new work to support the preparation of business cases
• Develop and implement strategies for the introduction of electric and/or other zero emission vehicles in terms of garage infrastructure, charging / fuelling, and identifying suitable vehicles
• Liaising with TfL, local authorities and other partners in respect of the implementation of garage and infrastructure schemes
• Understanding of the Mayor’s Transport Strategy, Government and Local Authority planning and transport strategies to maximise future growth for the company
• Support the formulation of the fleet plan to ensure that all aspects of fleet planning are considered and allowed for including vehicle types, garage capacities and the business’ responsibilities under current and future tendering regimes
• Co-ordinate and ensure effective communication with the garage engineering teams, fleet administration to facilitate all fleet cascades and movements
• Liaise with TfL and contractors to ensure all commissioning work is completed in a timely manner for new vehicles entering service
• Work with garage management teams to identify potential type training issues arising from fleet moves
• Support the planning and mobilisation of new contract wins, supporting garages in respect of staffing levels, fleet plan and all relevant issues
• Assist the communications support manager with the implementation of the staff communications strategy
• Review communication to ensure garage teams, trade unions and drivers receive and fully understand relevant information for schedule changes
• Support operational planning for proposals from the schedules team – for example, implementing changes to relief points
• Support schedule compilers to ensure that destination blinds are ordered in a timely manner for new vehicles and the implementation of cascade plans
• Support the development of IT solutions that simplify and improve the quality of data handling and decision making. Preparation and circulation of four-weekly route performance data within the company.
• Support the professional development of team members and succession planning
• Represent the company as required on an ad hoc basis
• Be aware of the commercially sensitive nature of data and ideas and respect that at all times.

Health and Safety

Health and Safety - as a manager within the organisation, take responsibility for ensuring that you are familiar with any health and safety risks and issues that are relevant to the work activities and areas for which you have responsibility and for ensuring compliance with legal requirements and Company Policy. Detailed H&S Responsibilities are published in the Arriva HS&E Management System

Diversity

Diversity - be an ambassador for Diversity, promote and implement the company’s Diversity Policy at all times and provide regular, timely and informative summaries of diversity information across UK Bus instigating remedial or generative action as appropriate.

Corporate social responsibility

Corporate social responsibility – uphold, safeguard and promote the reputation and values of the organisation throughout all internal and external business relationships and activities.

Knowledge, skills & experience

Understanding of the London bus market and environs

Knowledge of the London bus network with particular emphasis on the Arriva London bus routes

Project management , analytical and problem-solving skills

Commercial and budgetary awareness and understanding, with particular regard to the tender process and its impact and understanding of the QICs regime

Experience of building relationships with stakeholders and partners, in particular relevant TfL departments and local authorities

Understanding of the Company’s bus fleet and the requirements and restrictions of the contract work

Graduate level education, or professional qualification and related experience

An understanding of financial management, commercial and strategic awareness

Proven communication, presentation, mediation and negotiation skills

Commitment to personal development and development of indirect reports

Hold, or be working towards, membership of the Chartered Institute of Transport

Consistently demonstrates Arriva’s Leadership Behaviours

Demonstrable and evidenced relationship building and influencing behaviours

Reporting relationships

Responsible to: Commercial Manager. Accountable for: No direct reports. Key stakeholders Externally: relevant contacts at Transport for London, Local Authorities, other relevant partners and contractors Internally: commercial, schedules, performance, operating and engineering teams; Trades Union officers

About Arriva

Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day. The activities of Arriva are divided into four business units: UK Bus, UK Trains, The Netherlands and Mainland Europe. Arriva has passenger transport operations in the Czech Republic, Croatia, Hungary, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain and the United Kingdom, and also operates a rolling stock leasing company in Romania.