Commercial Parts Advisor – Drive Sales & Relationships

UK AAG Alliance Automotive UK CV Ltd; Wakefield; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discount on car parts

Exclusive discounts via AAG Benefits

Career progression opportunities

Pension and financial planning support

Health and wellbeing tools

Job summary

Alliance Automotive Group is seeking a Parts Advisor to join our team, delivering premier parts, tools and equipment to CV mechanics and repair professionals. You will take calls, process orders, upsell where appropriate and build lasting relationships with local customers.

The role emphasizes professional communication, empathy for customers, and efficient handling of inquiries, with opportunities for career progression and access to a broad benefits network.

Qualifications

• Punctual, organised, and efficient whilst working towards deadlines.
• Pro-active and enthusiastic when speaking with customers.
• Able to demonstrate empathy towards customers.
• Professional and possess excellent communication skills.

Responsibilities

• Taking orders over the telephone, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers.
• Actively promote offers, discounts and customer competitions.
• Limiting credits and returns by ordering and sending the right parts, first time.

Skills

Punctual

Organization

Customer focus

Communication skills

Sales upselling

Empathy

Job description

Alliance Automotive Group is seeking a Parts Advisor to join our team, delivering premier parts, tools and equipment to CV mechanics and repair professionals. You will take calls, process orders, upsell where appropriate and build lasting relationships with local customers.

The role emphasizes professional communication, empathy for customers, and efficient handling of inquiries, with opportunities for career progression and access to a broad benefits network.