Commercial Operations Coordinator

MorePeople; Pulborough; On-site; GBP 34,000 - 42,000; Full time

Job summary

MorePeople is partnering with a West Sussex fresh produce business to recruit a Commercial Operations Coordinator. The role focuses on coordinating stock, logistics, and customer orders, liaising between production, warehouses, and sales to ensure smooth operations.

You will monitor demand, highlight shortages or excess stock, and support adjustments across commercial and operational teams. Flexibility to work weekends is required, with typical hours 8–5 and occasional earlier starts to handle

Qualifications

• Strong communication skills essential for coordinating across teams.
• Strong organisational skills to maximise output and efficiency.
• Proficient with Microsoft Excel for forecasting and reporting.
• Resilient in a fast-paced environment with time constraints.
• Around 2 years of experience in a similar role.
• Flexible working hours including weekends when required.

Responsibilities

• Process customer orders and relay to production, updating customers on delivery status.
• Update demand forecasts and flag shortages or excess stock positions.
• Analyse capacity vs. demand and assess performance against the plan.
• Support commercial and operational teams in adjustments as needed.
• Monitor stock levels, report waste, and track deliveries and discrepancies.
• Liaise with suppliers on availability and scheduling; monitor quality issues and OTIF.

Skills

Communication skills

Organisational skills

2 years experience

Can-do attitude

Problem solving

Time management

Tools

Microsoft Excel

Job description

Commercial Operations Coordinator | West Sussex | 38K | On-Site

An established fresh produce business specialising in soft fruit is looking for the next person to join their ever-growing business! If you are looking for a new role and have experience in the industry that entails coordinating and monitoring stock levels, logistics, customer orders and liaising between different teams in a business, then this could be for you!

About The Job

• Processing customer orders and sending them to the production team, communicating delivery updates to customers, and managing product specification changes
• Update demand forecasts and highlighting shortages / excess stock positions
• Analyse and report operational capacity vs. predicted demand and how customers and suppliers performed against the initial plan
• Support commercial and operational teams in making any necessary adjustments
• Monitoring stock levels, reporting waste, tracking deliveries and investigating discrepancies.
• Liaise with suppliers on availability and delivery schedules and track their performance in terms of quality issues, waste, OTIF, etc.
• Working hours are typically 8-5, though flexibility to work on weekends is required. The occasional earlier start to handle customer orders is to be expected, though these will be compensated with an earlier finish!

The Ideal Candidate

• Has strong communication skills
• Can effectively organise their work to maximise output and efficiency
• Has a strong understanding of Microsoft Excel
• Is resilient - due to the fast-paced nature of the industry, you will be up against time constraints!
• Has a can-do attitude and enjoys problem solving
• Has ~2 years' experience in a similar role
• Is flexible in their working hours