Commercial Operations Coordinator

Alexander Dennis Limited; Farnborough; On-site; GBP 32,000 - 46,000; Full time

Job summary

Alexander Dennis Limited in Farnborough is seeking a Commercial Operations Coordinator to support day-to-day commercial activities of the AD24 Parts and Service business. You will coordinate bids, contracts, pricing, and commercial projects, ensuring information is accurate, organised, and accessible.

This role offers a solid path toward becoming a Commercial Analyst. You’ll work with colleagues to maintain records, assist tender submissions, and help with reporting and performance tracking.

Qualifications

• Administration, customer service, commercial support, or coordination experience.
• Proficient with systems and spreadsheets.
• Strong communication and organisational skills.

Responsibilities

• Provide admin support across bids, contracts, pricing and projects.
• Maintain commercial records and assist tender submissions.
• Support reporting and performance tracking with data.

Skills

Administrative skills

Customer service

Commercial support

Sales support

Business coordination

Data analysis

Spreadsheet proficiency

Communication

Attention to detail

Organisational skills

Tools

CRM

Qlik BI

ERP systems

Excel

Job description

Job Title: Commercial Operations Coordinator

Location: Farnborough

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.

We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.

What You’ll Do

As a Commercial Operations Coordinator, you'll play an important role in supporting the day-to-day commercial activities of the AD24 Parts and Service business. This is an excellent opportunity for someone looking to build a career in commercial operations, contracts, and business analysis within a fast-paced and collaborative environment.

You’ll provide administrative and coordination support across bids, contracts, pricing, and commercial projects, ensuring information is accurate, organised, and readily available. You’ll work closely with colleagues to help maintain commercial records, support tender submissions, coordinate contract documentation, and assist with reporting and performance tracking.

As you develop in the role, you’ll gain exposure to commercial analysis, pricing activities, contract governance, and business performance reporting, creating a strong foundation for progression into a Commercial Analyst position in the future.

What We’re Looking For

We’re looking for a motivated, organised, and detail-oriented individual who is keen to develop a career in commercial operations and business analysis.

You may already have experience in an administrative, customer service, commercial support, sales support, or business coordination role, and be looking for the next step in your career. Most importantly, you’ll enjoy working with data, be comfortable using systems and spreadsheets, and have a proactive approach to problem-solving.

You’ll be an excellent communicator with strong organisational skills, capable of managing multiple priorities while maintaining a high level of accuracy and attention to detail.

The ideal candidate will be eager to learn, willing to take ownership of their work, and excited by the opportunity to develop into a more analytical commercial role over time.

Bonus if you have:

• Experience in an administrative, commercial support, sales support, or coordination role
• Exposure to customer tenders, quotations, contracts, or pricing activities
• Experience within the aftermarket, automotive, transport, or bus and coach sectors
• Knowledge of CRM, BI tools (such as Qlik), and ERP systems
• Strong Excel and data management skills
• An interest in commercial analysis, business performance, and process improvement

What We Offer

Because we know that to deliver on our vision, people have to feel supported and inspired:

Impact

Be part of something that’s changing cities, improving air quality, helping public transport evolve.

Development & Growth

Training programmes, mentorship, opportunities to take on new roles, broaden skills.

Culture & Belonging

An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits

Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values – What Guides Us

These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.

Safety

The health and wellbeing of our team members, and the safety of our products, are our top priority.

Quality

We strive for excellence in our products, services, and all that we do.

Integrity

We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.

Accountability

We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.

Teamwork

We work with our team members, our supplier partners, and our customers to pursue mutual benefits.

Sustainability

We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.

We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.