Commercial Motor Claims Handler (Award

Aston Charles; Leeds; On-site; GBP 28,000 - 35,000; Full time

Job summary

An independent brokerage in Leeds is seeking a Commercial Motor Claims Handler to manage a caseload of Motor claims. Ideal candidates will have a background in handling claims, effective communication skills, and a passion for client service. A generous salary of £28,000 - £35,000 is offered, along with opportunities for professional growth and benefits including support for qualifications.

Benefits

Support towards qualifications under the Chartered Insurance Institute

Opportunities for progression

Qualifications

• Prior experience as a Claims Handler with Motor claims knowledge.
• Ability to deliver excellent client service with professionalism.
• Strong curiosity and willingness to learn.

Responsibilities

• Handle a caseload of Motor claims across various industry sectors.
• Communicate effectively with clients to reassure them during claims.
• Negotiate outcomes to secure the best results for clients.

Skills

Motor claims knowledge

Effective communication skills

Problem-solving skills

Negotiation skills

Job description

Job Type: Permanent Sector: General Insurance Specialism: Claims Location: Yorkshire & Humberside Town/City: Leeds Salary range: £20, 000 - £29, 999, £30, 000 - £39, 999 Salary Description: £28K-£35K (Neg) plus benefits Posted: 27-Aug-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ2424MC Job Views: 4

Perhaps the fastest-growing independent brokerage in the UK, this dynamic firm is a real success story of the Yorkshire business community; winning numerous accolades in the insurance press across the UK, and known, more locally, as a fast-paced and fun place to work.

With claims being central to its award-winning client service, this department is core to the business’ ongoing success. As such, it is no surprise that the management team have reinvested significant profits into this area of the business; whether this be the adoption of bespoke technology, or holding various initiatives such as Mock Trials with legal partners and, of course, the acquisition of some of the most talented claims professionals in the Yorkshire market.

Whilst this broker has a broad portfolio of clients, it is perhaps best-known as one of the UK’s pre-eminent ‘Wheels’ brokers – its clients include some of the UK’s biggest names from Haulage, Distribution, Passenger Transport etc. Indeed, it is due to the continued acquisition of quality accounts that the need has arisen for an additional Commercial Motor Claims Handler to join the Team. Here, you will be responsible for handling a caseload of Motor claims arising in a variety of industry sectors, such as Distribution / Delivery Networks, Construction and Retail. Your initial caseload will vary depending on your skills and experience, but it is envisioned you will soon be trained to deal with claims of all sizes and complexity.

We welcome applications from Claims Handlers with Motor claims knowledge gained from a variety of environments, including those from broking, insurance company or legal backgrounds. It is essential that you share this broker’s passion for delivering excellent client service, and have effective communication skills, coupled with an air of calm professionalism, in order to reassure clients who have suffered some kind of loss. You should also be a natural problem-solver, with a strong sense of curiosity, and the negotiation skills to secure clients the best possible outcome following a claim.

In return, you will receive a generous basic salary that is anticipated to be £28,000 - £35,000 (Negotiable, depending on experience) plus a comprehensive range of benefits, including support towards qualifications under the Chartered Insurance Institute. For the ambitious, you will also benefit from a myriad of opportunities for progression as this fast-growing brokerage continues to expand.

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