Commercial Manager - Export

Torbay Pharmaceuticals Ltd; Paignton; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Torbay Pharmaceuticals Ltd is recruiting an experienced Commercial Manager - Exports to lead our international sales strategy from Devon. You will collaborate across Regulatory Affairs, Quality, Supply Chain, Finance, Manufacturing and Customer Services to progress opportunities from assessment through contracting, launch and ongoing distributor management.

Reporting to the Chief Commercial Officer, you will develop markets, appoint distributors, prepare pricing proposals and negotiate

Qualifications

• Export sales experience in pharmaceuticals or healthcare.
• Track record of developing customer accounts or markets for revenue growth.
• Experience with pricing, forecasting, proposals and contract management.
• Ability to travel internationally.
• Strong communication and stakeholder management.
• Commercially aware and delivery focused with the ability to turn plans into action.

Responsibilities

• Deliver the export sales plan in line with TP's revenue targets and manufacturing capacity.
• Assess and prioritise international markets, distributors, customers and product opportunities using market and competitor insight.
• Identify, appoint and develop suitable distribution partners, completing appropriate commercial due diligence.
• Prepare business cases including pricing proposals and margin assessments for new and existing opportunities.
• Negotiate and manage distribution, supply and commercial agreements.
• Manage export accounts, customer reviews, growth plans and day-to-day commercial issues.
• Prepare proposals and tender submissions that balance customer needs, return, risk and operational feasibility.
• Maintain an accurate opportunity pipeline, forecasts and concise performance updates for the CCO and leadership team.
• Coordinate registrations, launch readiness, demand planning and lifecycle activities with internal teams and partners.
• Represent TP at customer meetings, industry events and market visits, ensuring activity meets legal, ethical and company requirements.

Skills

Export sales experience

International business development

Account management

Distributor management

Commercial negotiation

Contract management

Pricing and margins

Forecasting

Cross-functional collaboration

Job description

Torbay Pharma are currently recruiting for an experienced Commercial Manager - Exports to join our team based in Devon. This is a full time and permanent role in which the successful candidate will be responsible for delivering Torbay Pharma’s export sales plan by developing selected markets, managing existing distributor relationships and converting opportunities into profitable revenue.

We are flexible on location for the role but would anticipate someone is able to travel to our site in Paignton once per month in order to work with the team.

About Torbay Pharmaceuticals

At TP we have our own special kind of chemistry. Our heritage spans over 50 years with a track record of manufacturing essential medicines across the UK and beyond. With backing from an investment partner are now forging a new path in the private sector.

We are a growing and ambitious business and with this comes opportunities for our people. At TP, we are going places. A career with us means a career helping save lives. We bring skills of all levels and experiences together; not all of our people begin their working lives in pharma. Together we can make lives better.

About the Role

Reporting into the Chief Commercial Officer, this is a great opportunity to make a big impact. You will work across Regulatory Affairs, Quality, Supply Chain, Finance, Manufacturing and Customer Services to progress opportunities from initial assessment through contracting, registration, launch and ongoing account/distributor management.

What you can expect in a Commercial Manager - Exports role at TP:

First things first….. Health and Safety! No one comes to work to be injured and we make Health and Safety our number one priority.

• Deliver the export sales plan in line with TP's revenue targets and manufacturing capacity
• Assess and prioritise international markets, distributors, customers and product opportunities using market and competitor insight.
• Identify, appoint and develop suitable distribution partners, completing appropriate commercial due diligence.
• Prepare business cases including pricing proposals and margin assessments for new and existing opportunities.
• Negotiate and manage distribution, supply and commercial agreements
• Manage export accounts, customer reviews, growth plans and day-to-day commercial issues.
• Prepare proposals and tender submissions that balance customer needs, return, risk and operational feasibility.
• Maintain an accurate opportunity pipeline, forecasts and concise performance updates for the CCO and leadership team.
• Coordinate registrations, launch readiness, demand planning and lifecycle activities with internal teams and partners.
• Represent TP at customer meetings, industry events and market visits, ensuring activity meets legal, ethical and company requirements.

What are we looking for:

• Relevant experience in export sales, international business development, account management or distributor management within pharmaceuticals and/or healthcare.
• A track record of developing customer accounts or markets and contributing to profitable revenue growth.
• Practical experience of pricing, forecasting, proposals, commercial negotiation and contract management.
• Commercially aware and delivery focused, with the ability to turn plans into practical action.
• Confident in building productive relationships with distributors, customers and internal stakeholders.
• Sound judgement in pricing, margin, negotiation, risk and customer management with the ability to interpret market, financial and operation information to make clear recommendations.
• Able to coordinate cross-functional activity & influence without direct authority.
• Clear written, verbal and presentation skills with the ability to communicate at different levels.
• Organised, resilient and adaptable when working across markets, cultures and time zones.
• Collaborative, customer focused and committed to compliance and continuous improvement.
• Ability to travel internationally

Why join TP & what we offer:

At TP, we believe in rewarding our people. Alongside the opportunity to help manufacture medicines that improve and save lives, you'll enjoy a range of benefits designed to support your wellbeing, finances and work-life balance, including:

• 27 days' annual leave plus Bank Holidays
• Opportunities for career development and progression across the business
• Health Cash Plan to help with everyday healthcare costs
• Salary sacrifice pension scheme
• Access to a rewards and benefits platform with a range of discounts and offers
• The option to purchase additional annual leave (Subject to eligibility)
• Group life assurance
• A confidential Employee Assistance Programme (EAP) offering wellbeing and practical support