Commercial Manager- Brokerage

JPMorgan Chase & Co.; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in London seeks a Commercial Manager to shape and prioritise initiatives for our UK brokerage and self-directed investments. You will partner with senior leaders to drive sustainable growth, optimise performance, and own delivery roadmaps and business cases.

The role requires strong analytical skills, stakeholder management, and experience leading cross-functional programs in financial services or tech. Expect close collaboration with Product, Marketing and Finance teams.

Qualifications

• Experience in product management, strategy consulting, or related domains in financial services or tech.
• Strong commercial and analytical skills including business case development and reporting.
• Experience leading cross-functional commercial initiatives from prioritisation to delivery.
• Experience in retail and consumer investment sectors, online brokerage and self-directed investments.
• Ability to influence senior leadership decisions and manage stakeholders.
• Operational rigour with roadmaps, governance, and blockers removal.

Responsibilities

• Shape and prioritise commercial initiatives across product, pricing/promotions, communications, and strategy.
• Partner with senior leaders to identify high-impact actions and maintain a prioritised roadmap.
• Measure ROI of initiatives through retrospectives and performance assessments.
• Identify cost optimisation opportunities while supporting growth.
• Lead cross-functional actions end-to-end with key stakeholders.
• Support decision-making to move initiatives forward.
• Create execution roadmaps, business cases, and delivery plans for budgets.
• Remove blockers and resolve bottlenecks to keep delivery on track.
• Identify capacity constraints and improve ways of working to increase pace.
• Own central commercial assumptions and report performance to surface growth opportunities.
• Track and report impact on metrics like balances, new customers, conversions.
• Work with Product, Marketing, and Finance to assess impact on OKRs and P&L.
• Lead regular performance updates with senior UK market leadership.

Skills

Product management

Strategy

Analytical skills

Excel

Stakeholder management

Cross-functional leadership

Tools

SQL

Python

Job description

Job Description

Join us as a Commercial Manager, Brokerage and help shape the future of our UK brokerage and self-directed investment proposition. You will play a pivotal role in driving sustainable growth and optimising commercial performance. This is an exciting opportunity to partner with senior leaders and make a meaningful impact on our managed investments business.

Job Responsibilities

• Shape and prioritise commercial initiatives across product, pricing/promotions, communications, and commercial strategy.
• Partner with senior leaders to identify high-impact actions and maintain a clear, prioritised pipeline/roadmap.
• Measure effectiveness and ROI of initiatives through retrospectives and performance assessments.
• Identify cost optimisation opportunities while supporting business growth.
• Bring together key stakeholders to design and deliver commercial actions end-to-end.
• Support decision-making to move initiatives forward.
• Create execution roadmaps, business cases, and delivery plans, informing budget planning and investments.
• Proactively remove blockers and resolve bottlenecks to keep delivery on track.
• Identify capacity and process constraints, improving ways of working to increase delivery pace and volume.
• Own central commercial assumptions for prioritised initiatives and report performance to surface new growth opportunities.
• Track and report impact on key metrics (e.g., balances, new customers, product conversions).
• Work with Product, Marketing, and Finance to understand how actions impact OKRs and P&L performance.
• Lead regular performance updates and discussions with senior UK market leadership.

Required Qualifications, Capabilities, and Skills

• Relevant experience in product management, strategy consulting, or a relevant domain within financial services or technology.
• Strong commercial and analytical skills, including business case development, performance reporting, and fluency in Excel.
• Experience leading cross-functional commercial initiatives from prioritisation through execution and performance tracking.
• Experience in retail and consumer investment sectors, specifically online brokerage and self-directed investments.
• Strong stakeholder management and ability to influence senior leadership decisions.
• Operational rigour, including running roadmaps, governance, and removing blockers to meet timelines.

Preferred Qualifications, Capabilities, and Skills

• Proficiency in SQL and/or Python.
• European language skills (e.g., German) are a plus.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.