Commercial Manager

Eileen Richards Recruitment; Leicester; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

Car allowance (£6,000)

Performance bonus (£20,000)

Pension

25 days annual leave

Job summary

ER Recruitment is recruiting a Commercial Manager in Leicester. The role sits in the Senior Leadership Team to drive strategic growth, improve profitability, and develop a high-performing management group. Hybrid working, generous leave, and a supportive culture are offered.

This position provides succession-planning opportunities and a clear path to Director-level progression within a well-established East Midlands business.

Qualifications

• Proven experience in a senior leadership position within an SME, ideally in a B2B service environment.
• Demonstrable success in delivering business growth and implementing commercial strategies.
• Strategic thinker balancing long-term planning with day-to-day operational leadership.
• Inspiring people leader who develops, motivates and challenges teams to achieve ambitious goals.
• Strong commercial awareness with experience improving profitability, efficiencies and overall business performance.
• Confident building relationships with customers, colleagues and stakeholders at all levels.
• Self-motivated, proactive and comfortable taking ownership and driving positive change.
• Experience in facilities management or service-led industries advantageous but not essential.

Responsibilities

• Work with the Director to deliver the company's strategic growth plan.
• Provide commercial leadership across multiple divisions to support growth.
• Develop, coach and motivate the management team to create a proactive culture.
• Drive continuous improvement across systems, processes and service delivery.
• Collaborate with Business Development to ensure capability supports new opportunities.
• Monitor profitability and KPIs, identifying opportunities to improve margins.
• Build and maintain strong customer relationships and high service levels.
• Support quality systems, compliance and ISO accreditations.

Job description

Commercial Manager

Leicester

£50,000 p.a. + bonus and car allowance

• Are you a commercially astute leader looking for the opportunity to shape the future of a successful SME?
• Do you thrive on driving growth, leading change and developing high-performing teams?
• Would you like to join a senior leadership team with the opportunity to progress into a Director-level position as part of a long-term succession strategy?

The Company:

ER Recruitment is delighted to be exclusively supporting a well-established and highly respected East Midlands business as they recruit a Commercial Manager to join their Senior Leadership Team. With an enviable reputation for quality, exceptional customer retention and a loyal workforce of over 200 employees, the business has built a strong platform for future growth. Having developed an ambitious four-year strategic plan, they are now seeking a commercially focused leader to help deliver the next phase of expansion. Working closely alongside the Director, this confidential appointment offers the opportunity to influence business strategy, develop people, improve operational performance and play a key role in the company's long-term succession plans.

Role & Responsibilities of the Commercial Manager:

• Work alongside the Director to deliver the company's ambitious strategic growth plan.
• Provide commercial leadership across multiple operational divisions, ensuring resources and performance support sustainable growth.
• Develop, coach and motivate the existing management team, creating a proactive, accountable and solutions-focused culture.
• Drive continuous improvement across business systems, operational processes and service delivery.
• Work collaboratively with Business Development to ensure operational capability supports new business opportunities.
• Monitor business performance, profitability and key commercial KPIs, identifying opportunities to improve margins and efficiencies.
• Build and maintain strong customer relationships, ensuring exceptional levels of service and client retention.
• Support the ongoing management of quality systems, compliance and ISO accreditations.
• Contribute to strategic business planning and help prepare the business for its future succession strategy.

About You as the Commercial Manager:

• Proven experience in a senior leadership position within an SME, ideally within a business-to-business service environment.
• Demonstrable success in delivering business growth and implementing commercial strategies.
• A strategic thinker who can balance long-term planning with day-to-day operational leadership.
• An inspiring people leader who develops, motivates and challenges teams to achieve ambitious goals.
• Strong commercial awareness with experience improving profitability, efficiencies and overall business performance.
• Confident building relationships with customers, colleagues and stakeholders at all levels.
• Self-motivated, proactive and comfortable taking ownership, making decisions and leading positive change.
• Experience within facilities management or another service-led industry would be advantageous but is by no means essential.

Additional Benefits:

• £20,000 performance bonus linked to company growth and profitability.
• £6,000 annual car allowance.
• Hybrid working (three days office / two days home following induction).
• 25 days annual leave plus Bank Holidays.
• Flexible and supportive working culture.
• Auto-enrolment pension.
• Genuine opportunity to influence business strategy and become an integral member of the Senior Leadership Team.
• Long-term career progression aligned with the company's succession plans.

Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.

While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.