Commercial Insurance Account Handler - Growth & Training

GS-Group; Perth; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company Pension

Birthday day off

Training and development

Generous holiday entitlement

Job summary

GS Group in Scotland is seeking an experienced Account Handler to join our Commercial Team. You will manage existing policies across commercial lines, advise clients, and work with an Account Executive to grow a trusted book of business while ensuring FCA compliance and high service standards.

You will need solid broking experience, strong administration and numeracy, and excellent communication skills to handle clients, insurers and internal colleagues.

Qualifications

• Experience as an Account Handler in a broking environment.
• Knowledge of most commercial lines insurance products.
• Experience meeting FCA compliance standards.
• Strong administration skills with keen attention to detail.
• Ability to prioritise and organise workload to meet deadlines.
• Numerical accuracy in processing premiums and figures.
• Excellent communication skills across in-person, phone and email.
• Strong time management with the ability to meet deadlines.
• Proficient in MS Office; familiarity with Acturis preferred.
• Regulatory and compliance awareness.

Responsibilities

• Ensure accuracy, efficiency and professionalism when dealing with clients and insurers.
• Manage existing commercial insurance policies (commercial combined, property, liability, fleet, etc.).
• Complete premium financing arrangements.
• Work closely with a dedicated Commercial Account Executive.
• Advise clients on existing products to fit their needs.
• Ensure bad debt queries are dealt with per company procedures.
• Comply with FCA regulations and Conduct Policy.
• Participate in training and development to improve skills.
• Develop professional relationships with clients and provide expert guidance.
• Promote cross-sell opportunities and in-house premium finance.

Skills

Account handling

Commercial insurance

FCA compliance

Administration

Prioritisation

Numerical accuracy

Communication skills

Time management

Tools

Acturis

MS Office

Job description

GS Group in Scotland is seeking an experienced Account Handler to join our Commercial Team. You will manage existing policies across commercial lines, advise clients, and work with an Account Executive to grow a trusted book of business while ensuring FCA compliance and high service standards.

You will need solid broking experience, strong administration and numeracy, and excellent communication skills to handle clients, insurers and internal colleagues.