Commercial Excellence Business Analyst EMEIA

Assa Abloy; Woking; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Commercial Excellence Business Analyst to enhance business performance through innovative tools and processes. This role involves coordinating assessment processes, managing online platforms, and developing training materials to support sales growth. The ideal candidate will possess strong communication and project management skills, with a proactive approach to problem-solving. Join a diverse team committed to creating a safer, more open world, and leverage your expertise in a dynamic environment that values growth and innovation.

Qualifications

• Experience in a global, multi-cultural organization is advantageous.
• Fluent in English; additional languages are a plus.

Responsibilities

• Coordinate and support the Commercial Excellence assessment processes.
• Manage the Commercial Excellence online platform and liaise with suppliers.
• Develop training materials and webinars in collaboration with marketing teams.

Skills

Communication Skills

Project Management

Sales Support Technologies

Networking Skills

Customer-Facing Processes

Education

BA or BSc in Business/Finance

Tools

CRM

BI Tools

Microsoft Office

Job description

Commercial Excellence Business Analyst EMEIA

Reporting to: Head of Pricing & Recurring Revenue, EMEIA
Location: Opening Solutions EMEIA Headquarters, Woking, UK
Secondment: 3-month secondment in Europe to expand your skills

Our people have made us the global leader in access solutions. We help billions of people experience a more open world through innovations that make spaces safer, more secure, and easier to access. With nearly 61,000 colleagues across over 70 countries, we are committed to diversity and inclusion.

The ASSA ABLOY Opening Solutions EMEA division specializes in door openings and access products for homes, businesses, and institutions, including doors, hardware, locks, and access control. Our division has an annual turnover of over €2 billion and employs over 12,000 people across five Business Areas in the UK, Europe, Middle East, Africa, and India.

Purpose of the Role:

Reporting to the Head of Pricing & Recurring Revenue EMEIA, we seek an ambitious self-starter to join our growing Commercial Excellence team. The role involves developing, implementing, and sharing best practices in tools and processes to enhance business performance. You will oversee the Commercial Excellence assessment process, working closely with regional teams, colleagues, and IT providers to improve platforms and workflows.

Your focus will be on delivering top-tier processes supported by advanced tools, enabling proactive commercial decisions to support sales growth and EBIT targets. You will also support various programs, including Customer Experience, CRM, D365, Full Potential sales, and training initiatives.

Principal Responsibilities:

1. Coordinate and support the Commercial Excellence assessment processes from initiation to completion.
2. Compile and publish annual results and distribute awards.
3. Manage the Commercial Excellence online platform and liaise with suppliers for ongoing improvements.
4. Maintain and develop the Commercial Excellence website, including new modules.
5. Support the Customer Experience program, including Customer Journey Mapping and survey rollout.
6. Develop training materials and webinars in collaboration with marketing and e-business teams.
7. Assist in developing pricing training sessions and support the Full Potential sales project.
8. Prepare communications and presentations for Commercial Excellence activities.
9. Participate in meetings and assessment visits as needed.

Essential Qualifications & Experience:

• BA or BSc in Business/Finance or related field.
• Experience in a global, multi-cultural organization is advantageous.
• Excellent communication and networking skills.
• Understanding of project management and customer-facing processes.
• Knowledge of sales support technologies like CRM and BI tools.
• Fluent in English; additional languages are a plus.
• Willingness to travel 15-25% of the time.
• Proficiency in Microsoft Office applications.

Personal Characteristics:

• Quick learner, flexible, independent worker.
• Results-oriented, pragmatic, open-minded.
• Proactive, resourceful, and resilient.
• Team player with high integrity.

We regularly review applications. We are committed to building diverse, inclusive teams. To protect your data, applications are accepted only through our online portal. For questions, contact David Stewart at [e-mail].

Join us in creating a safer, more open world. Visit www.assaabloy.com to learn more about us.