Commercial & Contracts Manager

Intigriti; London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

A leading company in cybersecurity is seeking a Commercial & Contracts Manager in London. You will drive the operational excellence of the commercial lifecycle, handling contract negotiations and ensuring compliance across teams. This role offers competitive salary, excellent benefits, and a hybrid working model.

Benefits

Competitive salary

26 days of annual leave and Bank Holidays

Top-notch Private Healthcare

Hybrid working model

Initial home office budget

2-month work abroad policy

Great training and yearly learning budget

Employer pension scheme

Enhanced maternity pay

Employee Assistance Program

Qualifications

• Strong experience in contract negotiation and commercial operations, ideally within SaaS, cybersecurity, or technology services.
• Proven experience handling commercial and service delivery terms, pricing models, and client-facing service agreements.
• Exceptional communication, documentation, and stakeholder engagement skills.

Responsibilities

• Lead the negotiation and management of commercial contracts, including NDAs, MSAs, and SOWs.
• Own the end-to-end bid management process, including coordination and submission of RFPs.
• Govern the contract repository and ensure compliance with internal approval frameworks.

Skills

Contract negotiation

Commercial operations

Cross-functional collaboration

Stakeholder engagement

Risk management

Job description

Your mission

As a Commercial & Contracts Manager, you will play a critical role in driving operational excellence across the commercial lifecycle. This includes owning contract negotiation, leading bid and RFP response processes, managing our sales repository, and ensuring compliance with internal approval frameworks. You will act as a key interface between Sales, Legal, Delivery, and Leadership to accelerate deal velocity, mitigate risk, and uphold commercial integrity.

You will also become a member of the pricing committee to help structure and manage commercial terms, pricing models, and customer-facing documentation. Your remit will extend beyond pre-sales — ensuring robust governance of our customer contract portfolio, from initiation through to close-down.

What you’ll be doing

• Lead the negotiation and management of commercial contracts, including non-disclosure agreements (NDAs), master service agreements (MSAs), statements of work (SOWs), bug bounty program terms, and partner or researcher agreements.
• Define, review, and managecommercial and service delivery terms, including SLAs, pricing structures, payment terms, renewal clauses, and scope of services.
• Collaborate with Sales, Legal, Finance, Revenue Operations, Customer Success and Product to structure deals that balancecustomer requirements with commercial soundness and risk mitigation.
• Own theend-to-end bid management process, including coordination and submission of RFPs, RFIs, and RFQs, ensuring all inputs meet internal quality and compliance standards.
• Maintain and manage the centralizedsales content and bid repository, enabling fast, accurate, and consistent responses across global opportunities.
• Govern thecontract repository and audit controls, ensuring traceability of approvals, document compliance, and contract performance tracking.
• Manage thecontract lifecyclefrom initiation through renewal or close-down — including oversight of changes, amendments, extensions, and expiry processes.
• Ensure all deals comply with internalapproval matrix policies, risk thresholds, and legal/commercial review protocols.
• Identify and implement continuous improvements tocommercial process efficiency, documentation accuracy, and overall risk posture.
• Work closely with Revenue Operations to ensure contracts are recorded in the CRM consistently and efficiently

What you’ll bring

• Strong experience in contract negotiation and commercial operations, ideally within SaaS, cybersecurity, or technology services.
• Proven experience handlingcommercial and service delivery terms, pricing models, and client-facing service agreements.
• Demonstrated success managingRFPs, RFIs, RFQs, and coordinating cross-functional bid responses.
• Experience withcontract audit and governance, including document lifecycle management and compliance tracking.
• Ability to manage complexdeal structuring, working closely with cross-functional stakeholders to drive commercially viable outcomes.
• Familiarity with internalapproval processes, legal escalation frameworks, and enterprise risk management.
• Exceptional communication, documentation, and stakeholder engagement skills.
• Self-starter attitude with a continuous improvement mindset and ability to operate independently in a fast-paced environment.

What is in it for you?

Competitive salary
26 days of annual leave and Bank Holidays
Top-notch Private Healthcare and Health Cash Plan
Hybrid working model
Initial home office budget
️ 2-month work abroad policy
Great training and yearly learning budget
Employer pension scheme
️Enhanced maternity pay
Social activities and team outings
Referral bonus
Employee Assistance Program
Great hardware and access to the best tools to be successful in your role
️ Mobile subscription contribution

Your team

Why join us?

Here are some great benefits of joining our team:

• Cybersecurity is a great place to be!The security industry is fast-paced and continues to grow even during times of economic uncertainty.
• We provide aclear career path and learning budget to help set you up for success.
• Join a company that’s making a real impact. In addition to oursustainability goals, we empower ethical hackers from all backgrounds to earn a living.
• Be yourself! Ourinternational team celebrates individuality and places a strong focus on diversity and inclusion.
• We are theproud winners of theDeloitte Rising Star awardin 2020 and theDeloitte Fast 50 awardin 2021.
• We’re backed by top investors who are enabling us togrow internationally.