Commercial Claims Handler

www.topfinancialjobs.co.uk - Jobboard; East Midlands; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a skilled Commercial Claims Handler to join their dynamic team in Leicester or Birmingham. This role offers the opportunity to manage claims from inception to resolution, ensuring exceptional service and compliance with industry standards. With a focus on building strong relationships with clients and insurers, you will play a crucial role in delivering effective solutions. If you have a solid background in commercial claims and are looking to advance your career in a supportive environment, this position is perfect for you. Enjoy a competitive salary and benefits while contributing to a company dedicated to excellence.

Benefits

Competitive salary package

Annual leave increases with service

Qualifications

• Minimum 2 years experience in commercial insurance claims handling.
• Confident in managing various client insurance claims.

Responsibilities

• Handle claims from notification to settlement, including record creation.
• Negotiate settlements and maintain accurate computer records.

Skills

Commercial Insurance Claims Handling

Client Relationship Management

Negotiation Skills

Report Production

Education

Experience in Commercial Insurance

Tools

Acturis Insurance Broking Software

Job description

Title: Commercial Claims Handler
Location: Leicester / Birmingham
Salary: Negotiable + Benefits

Overview:

Berkeley Insurance Group (part of Brown & Brown Europe) are currently looking for an experienced Commercial Claims Handler to join the professional and welcoming team based out of either the Leicester or Birmingham office.

Berkeley Insurance Group's experience enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection.

In this role you will be responsible for handling claims from first notification through to settlement including but not limited to checking that cover applies, creating the necessary file/record and if applicable, keeping the Director/Account Executive/Handler up to date with the present position on large, complex, difficult or appropriate claims.

This is a good long term opportunity that will suit an experienced person with good cross class claims handling knowledge that is looking for the next step or to take on wider responsibilities.

The day to day:

• Handle all claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records.
• Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients.
• Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties.
• Attend client meetings with Account Executives when required.
• Be conversant with and adhere to the Company's Complaints Procedures.
• Be conversant with Company Procedures Manual and the requirements of the FCA and to implement and maintain procedures as stipulated.
• Ensure compliance with Health and Safety legislation and requirements and to highlight and report any relevant situations.

What's on offer:

• Competitive/Negotiable salary package & additional benefits
• Annual leave that rises with length of service

Your Experience:

• Requirement of at least 2+ years commercial insurance claims handling service.
• Confident handling various client insurance claims providing support and advice throughout
• Good understanding of commercial claims, products, wordings and options
• Acturis insurance broking software knowledge is an advantage