Commercial Assistant Store Manager — Drive Sales & Service

Sullivan Tire & Auto Service; Plymouth; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Life and Disability Insurance

Paid Holidays, Personal Time, and Vac

Discounted Services

Employee Stock Ownership Plan-Retire

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire & Auto Service is seeking a Commercial Assistant Store Manager to build strong customer relationships and support production workflow. You will help maximize sales, income and customer contact while ensuring top service quality.

The role collaborates with management to improve efficiency and profitability and to enforce internal controls. Responsibilities include handling sales/admin tasks, taking calls, generating estimates, and maintaining records.

Qualifications

• Minimum of high school diploma with 3-5 years of industry/commercial experience.
• Strong customer service skills in a commercial environment.
• Ability to multi-task in a fast-paced environment.
• Conflict resolution skills.

Responsibilities

• Assist in all aspects of sales and administration to maximize sales, income, and customer contact goals.
• Answer telephone to provide product information, schedule appointments, and assist customers with tire/service needs.
• Manage customer relationships and liaise between technicians and customers.
• Speak with customers to accept service for work.
• Generate estimates and explain options for parts, services, and warranties.
• Conduct post repair follow-up and resolve customer complaints.
• Educate customers about Sullivan Shamrock Service value.
• Adhere to safety rules and maintain paperwork, inventory records and purchases.

Skills

Strong customer service skills

Conflict resolution skills

Solid understanding of automotive tire

Ability to multi-task

Strong time management skills

Maddenco, Microsoft Office, internal软件

Team player

Education

High school diploma

Tools

Maddenco

Microsoft Office

Internal software applications

Job description

Sullivan Tire & Auto Service is seeking a Commercial Assistant Store Manager to build strong customer relationships and support production workflow. You will help maximize sales, income and customer contact while ensuring top service quality.

The role collaborates with management to improve efficiency and profitability and to enforce internal controls. Responsibilities include handling sales/admin tasks, taking calls, generating estimates, and maintaining records.