Commercial Administrator

MPI Limited; Braintree; On-site; GBP 28,000; Full time

Job summary

A leading company in the aerospace industry is looking for a Commercial Admin based in Braintree. This role involves managing administrative tasks and customer service for major airline clients, requiring strong organizational skills and experience in the aerospace sector. Competitive salary and extensive employee benefits including profit sharing and professional training opportunities.

Benefits

Competitive Salary

Annual Profit Share Scheme

Overtime paid at 1.5 times hourly rate

31 days holiday including Bank Holidays

Nationally recognised Training provided

Company Uniform Provided

Employee Assistance Programme

Qualifications

• Ideally 2 years experience in an Aerospace Engineering company or industrial industry.
• Knowledge of planning and monitoring workloads.

Responsibilities

• Handle administration and customer service processes for airline companies.
• Liaise with Aviation Partners for maintenance and repairs.
• Manage supply issues and internal communications.

Skills

Knowledge of office administrative procedures

Proficient in relevant software applications

Managing workloads to achieve production targets

Education

GCSE or equivalent

Job description

Commercial Admin

28k

Based in Braintree

JOB DESCRIPTION

Due to growth we have an exciting opportunity for a Commercial administrator.

Main Job Tasks and Responsibilities

You will handle every aspect of managing the administration and customer service processes required to deliver end to end service to some of the biggest airline companies in the world.

• Main job Tasks and Responsibilities
• Regular liaison with our Aviation Partners to manage, track and progress the maintenance and repair of airline components
• Flag up any supply issues such as shortages or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlines
• Accurately input information into our inhouse database systems (Aerotrack)
• Identify and implement processes to improve quality of service and productivity
• Handle any customer service issues and complete general administrative duties
• Respond to Customer questions.
• Supporting team members with their roles and to provide cover with annual leave (Sales, Estimating, Purchasing)
• Answering incoming/external phone calls
• Researching the cost of items such as parts and labour.
• Establishing and maintaining relationships with the Technicians, Buyer, Sales and Admin Team members internally as well as with external aircraft operators and customers.

Education and Experience

• GCSE or equivalent.
• Ideally 2 years experience in an Aerospace Engineering company or industrial industry
• knowledge of planning, monitoring and managing workloads to achieve production targets
• knowledge of office administrative procedures.
• proficient in relevant software applications.

EMPLOYEE BENEFITS

• Competitive Salary.
• Annual Profit Share Scheme.
• Overtime paid at 1.5 times hourly rate.
• 31 days holiday including Bank Holidays.
• Nationally recognised Training provided and career development opportunities.
• Company Uniform Provided and all necessary PPE.
• Employee Assistance Programme.

Please send your CV for immediate interview to