Commercial Administrator

OA; Braintree; On-site; GBP 22,000 - 28,000; Full time

Job summary

A growing company in Braintree is seeking a Commercial Administrator. The role involves managing product maintenance, customer service tasks, and database entry. Ideal candidates will possess strong communication skills and a proactive approach. Immediate start available with potential for permanent placement.

Qualifications

• Previous experience within a busy customer service department.
• Excellent communication skills and telephone manner.
• Ability to build and maintain strong relationships with customers.

Responsibilities

• Manage, track and progress maintenance and repair of products.
• Handle any customer service issues and general administrative duties.
• Accurately input information into inhouse database systems.

Skills

Communication skills

Customer service

Problem solving

Initiative

Job description

Hours: Monday to Friday, 08:00am to 16:30pm

Temporary, Immediate start with the opportunity to go permanent

MUST BE A DRIVER, with own car

An excellent opportunity has now arisen for an experienced Commercial Administrator to join our fast growing client currently based near Saffron Walden and relocating to Braintree in September 2025.

Duties of a Commercial Administrator:

• Regular liaison with our partners to manage, track and progress the maintenance and repair of products
• Flag up any supply issues such as shortages or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlines
• Accurately input information into our inhouse database systems
• Handle any customer service issues and complete general administrative duties
• Respond to Customer questions.
• Answering incoming/external phone calls
• Researching the cost of items such as parts and labour.

What we would like from you:

• Previous experience within a busy customer service department
• Excellent communication skills and telephone manner
• Ability to build and maintain strong relationships with customers
• Problem solver and proactive
• Ability to use own initiative
• MUST BE A DRIVER

If you are interested in this role, please apply below with your most recent CV.

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.