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Sales Order Processor / Administrator

Ede & Ravenscroft Limited

London

Remote

GBP 20,000 - 25,000

Part time

4 days ago
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Job summary

A leading company in luxury tailoring seeks a Sales Order Processor/Administrator to provide excellent customer experience in processing ecommerce orders. The role involves managing stock movements, responding to customer inquiries, and supporting order fulfilment. This part-time, fully remote position is ideal for an entry-level candidate with strong organisational and communication skills.

Qualifications

  • Experience in administration work or degree level candidate preferred.
  • Ability to work independently within a fast-paced environment.
  • Strong communication skills for liaising with internal and external departments.

Responsibilities

  • Entering orders into the sales system.
  • Organising stock movements as required.
  • Responding to general email enquiries.
  • Follow up with couriers to ensure goods are delivered.

Skills

Time management
Communication
Attention to detail
IT literate

Education

Degree level preferred

Job description

Sales Order Processor/Administrator for ecommerce and non store based orders for luxury Savile Row tailors to provide support to ensure our customers receive excellent customer experience.

Providing support in the following areas:

  • Entering orders into the sales system
  • Organising stock movements as required
  • Responding to general email enquiries
  • Follow up with couriers to ensure goods are delivered safely
  • Adhoc support with order fulfilment during busy periods
  • Supporting across group companies

Requirements:

  • Experience of administration work or degree level candidate preferred
  • Excellent time management skills and ability to prioritise own workload
  • Able to work independently within a fast paced environment
  • Attention to detail and accuracy are key
  • IT literate
  • Strong communication skills liaising with internal and external departments
  • Flexibility to work across departments
  • Desire to provide excellent customer experience

Fully remote role 15-20 hours a week. Mornings preferable.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Retail

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London, England, United Kingdom 3 weeks ago

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