Commercial Account Manager

Arb Interactive, Inc; United Kingdom; Remote; GBP 35,000 - 50,000; Full time

Job summary

ARB Interactive is seeking a Commercial Account Manager to foster relationships with game providers and oversee the execution of game launches. The ideal candidate will possess strong communication, negotiation skills, and experience in the gaming industry. This role demands initiative and the ability to thrive in a fast-paced environment, making it a pivotal position within the growing team of this innovative gaming startup.

Qualifications

• 3+ years of experience in account management or partner-facing roles.
• Experience in gaming, digital content, or entertainment industries.
• Fluency in English with strong negotiation capabilities.

Responsibilities

• Act as primary liaison for assigned game providers, managing all communications.
• Coordinate with cross-functional teams to ensure timely game launches.
• Monitor performance post-launch and address issues proactively.

Skills

Communication

Negotiation

Relationship-Building

Organizational Skills

Education

Bachelor's Degree (or equivalent industry experience)

Job description

Founded in 2022, ARB Interactive is a thriving social gaming startup redefining player experiences across North America. With 100+ talented team members globally and rapid expansion plans ahead, we're profitable, growing fast, and having fun doing it.

Overview

The Commercial Account Manager will be responsible for managing relationships with designated game providers, ensuring the seamless execution of game launches, driving content performance, and delivering strategic outcomes such as exclusive content agreements. This role serves as a key link between external partners and internal teams to enhance and expand the platform’s game offering.

Responsibilities

Account Management

• Act as the primary liaison for assigned providers, overseeing all ongoing communications

• Develop and nurture strong relationships across various organizational levels

• Ensure alignment between provider deliverables and internal timelines and processes

• Advocate for strategic advantages, including exclusive launches, improved commercial terms, and priority positioning

Game Launch & Coordination

• Gather and manage all required assets for game launches (including files, images, descriptions, and compliance documentation)

• Coordinate closely with Platform, Content, Commercial, QA, Product, Engineering, and Marketing teams to execute timely and successful launches

• Validate that all content complies with internal standards prior to release

• Monitor performance post-launch and proactively flag issues or anomalies

Cross-Functional Collaboration

• Maintain accurate and up-to-date internal tools and trackers with relevant provider and game data

• Work alongside Commercial Insights, Live Ops, and Platform teams to align on priorities

• Identify potential blockers early and support teams in meeting operational deadlines

Qualifications

Required

• 3+ years of experience in account management or partner-facing roles

• Exceptional communication, negotiation, and relationship-building capabilities

• Proven ability to thrive in fast-paced, cross-functional environments

• Organized and responsible; able to take initiative and work with self-direction

• Experience within gaming, digital content, or entertainment industries

• Professional fluency in English

Preferred

• Experience as an account manager at a slot game supplier or slot game aggregator

• Background in social casino with sweepstakes, or online real money gaming

• Familiarity with game integration workflows and technical specifications

• Experience in content licensing and digital distribution

• Understanding of casino game mechanics and player behavior

Diversity Commitment: We are focused on building a diverse and inclusive team. We welcome people of all backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Important Security Notice: Our recruitment team will only contact candidates through official channels using @arbinteractive.com email addresses and via our recruiting platform, Ashby. If you find a position on a third party careers page (LinkedIn, Indeed, etc.), the job posting will redirect you to our careers page (https://jobs.ashbyhq.com/arb-interactive) to begin your application. We will never request payment, banking information, or personal identification details during the application process.

If you're ever uncertain about the legitimacy of communication claiming to be from our company, please forward it to [e-mail] for verification before responding or clicking any links.