Account Handler – Credit Insurance

Avenue Insurance Partners; Manchester; Remote; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is looking for a detail-oriented Account Handler to join their credit insurance team. This role involves supporting Account Executives, managing policy administration, and ensuring smooth communication with clients and insurers. You'll play a crucial role in maintaining client records, preparing renewal documentation, and assisting with claims. The company offers a competitive salary, career development opportunities, and a collaborative team environment. If you're ready to make a difference in the insurance sector and thrive in a dynamic setting, this position is perfect for you.

Benefits

Competitive salary and benefits package

Career development opportunities

Professional training opportunities

Collaborative team environment

Exposure to high-profile clients

Qualifications

• Experience in credit insurance or related financial services is desirable.
• Strong understanding of credit risk and insurance principles.

Responsibilities

• Support Account Executives with servicing credit insurance policies.
• Manage client records and assist with claims and renewals.

Skills

Credit Insurance Experience

Understanding of Credit Risk

Communication Skills

Organizational Skills

Client Relationship Management

Microsoft Office Suite Proficiency

Ability to Manage Multiple Tasks

Tools

Credit Insurance Platforms

Insurer Portals

Job description

Job Title: Account Handler – Credit Insurance

Location: Remote (Manchester)

Employment Type: Full-Time

Salary: Negotiable subject to experience

Reports To: Head of Client Services

About Us

Avenue Insurance Partners is a leading provider of credit insurance solutions, helping businesses protect their receivables and manage trade risk with confidence. With a commitment to exceptional service and deep industry expertise, we support companies of all sizes in building secure, scalable growth strategies.

The Role

We are seeking a proactive and detail-oriented Account Handler to join our credit insurance team. In this role, you will support Account Executives in delivering exceptional service to clients, manage day-to-day policy administration, and assist with claims and renewals. You’ll be a key point of contact for clients and insurers, ensuring smooth communication and accurate, timely handling of all account matters.

Key Responsibilities

1. Support Account Executives with day-to-day servicing of credit insurance policies.
2. Liaise with clients and underwriters regarding credit limits, policy coverage, and claims.
3. Manage and maintain client records and documentation with high accuracy.
4. Assist in preparing renewal documentation and gathering underwriting information.
5. Handle mid-term adjustments and endorsements on existing policies.
6. Coordinate with internal departments to ensure timely resolution of client queries.
7. Prepare and review policy documentation, schedules, and correspondence.
8. Monitor and follow up on outstanding credit limits and overdue accounts.
9. Provide administrative support in relation to client meetings and presentations.
10. Maintain compliance with internal procedures, FCA regulations, and data protection laws.

Skills & Experience Required

1. Experience in credit insurance, trade finance, or a related financial services field (desirable)
2. Strong understanding of credit risk, financial documentation, and insurance principles.
3. Excellent written and verbal communication skills.
4. High attention to detail and strong organisational skills.
5. Client-focused with the ability to build and maintain strong relationships.
6. Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
7. Ability to manage multiple tasks under tight deadlines.
8. Familiarity with credit insurance platforms and insurer portals (desirable).

What We Offer

1. Competitive salary and benefits package.
2. Career development and professional training opportunities.
3. A supportive, collaborative team environment.
4. Exposure to high-profile clients and complex commercial risks.

Seniority level: Entry level

Employment type: Full-time

Job function: Other, Information Technology, and Management

Industries: Insurance