Commercial Account Handler

Howden; Shrewsbury; Hybrid; GBP 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

22 days holiday

Core benefits

Lifestyle and financial benefits

Zusammenfassung

Howden Consumer & Local Commercial is seeking a Commercial Account Handler to join our UK team. You will build rapport with new and existing clients, from sole traders to large organisations, and work closely with the Branch Manager to hit objectives.

You will assist Commercial Account Executives in achieving high renewal retention, meet FCA requirements, and develop your career with opportunities for professional qualifications, with a supportive, collaborative culture and hybrid working.

Qualifikationen

• strong attention to detail
• ability to build and maintain strong relationships with internal stakeholders, clients and external contacts
• assist Commercial Account Executives in achieving high renewal retention, whilst exceeding customer expectations and meeting FCA requirements
• willing to learn and progress your career
• ability to process data promptly and accurately on relevant systems to support client service and analysis

Aufgaben

• Build rapport with new and existing clients, from sole traders to MD/CEO of large organisations
• Work closely with the Branch Manager to achieve objectives
• Assist Commercial Account Executives in achieving high renewal retention and exceeding customer expectations while meeting FCA requirements
• Be willing to learn and develop professional qualifications
• Process data promptly and accurately on relevant systems to support service and analysis

Jobbeschreibung

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years’, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.

About you:

• You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process

• You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards

• You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements.

• You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications.

• You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facil itate informed analysis

Rewards:
We believe that great work and dedication should be rewarded, that’s why we offer:

• 22 days holiday (plus bank holidays), increasing through length of service

• A set of core benefits, designed with your health and financial protection in mind:

• Access to a host of lifestyle and financial benefits that you can choose from:

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

Permanent