Commercial Account Handler

Starr Underwriting; Shrewsbury; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Commercial Account Handler, where you will engage with a diverse range of clients, from sole traders to large organizations. This role offers a unique opportunity to develop your career while contributing to a team that values collaboration and innovation. You'll be integral in ensuring client satisfaction and compliance, all while enjoying a supportive work environment that encourages personal growth and professional development. With a commitment to rewarding great work, this position provides a pathway for career advancement and the chance to make a meaningful impact in the insurance industry.

Benefits

22 days holiday plus bank holidays

Life Assurance (up to 4x salary)

Income Protection

Contributory pension scheme

Healthcare Cashplan

Gym discounts

Salary sacrifice schemes

Discounted health policies

High-street retailer discounts

Qualifications

• Strong attention to detail for reviewing client documentation.
• Ability to build and maintain relationships with stakeholders.

Responsibilities

• Assist Commercial Account Executives in achieving high renewal retention.
• Process data accurately to support high-quality client service.

Skills

Attention to detail

Relationship building

Data processing

Client service

Education

Professional qualifications in insurance

Job description

Who are we?

Howden is a collective of talented and passionate people worldwide. We have pushed the boundaries of insurance and are united by a shared passion and no-limits mindset. Our strength lies in our ability to collaborate as a powerful international team of 18,000 employees across over 100 countries.

People join Howden for various reasons, but they stay for our culture, which sets us apart. Whether you prioritize work/life balance, career progression, sustainability, or volunteering, you'll find like-minded individuals driving change here.

With a no-limits approach, we rise to any challenge. We aim to change the insurance narrative by doing right by our clients and using insurance as a tool to build resilience for individuals, businesses, and communities. Our efforts include pro bono work, insuring COVID-19 vaccine development, and de-risking the carbon market.

We are seeking a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team has grown rapidly over the past 14 years, now comprising over 200 members across the UK. In this role, you will build rapport with clients ranging from sole traders to MDs/CEOs of large organizations, working closely with the Branch Manager to achieve objectives.

About you:

• You have a strong attention to detail, reviewing client documentation to ensure information is comprehensive and accurate for quoting.
• You can build and maintain strong relationships with internal stakeholders, clients, and external contacts to meet expectations and compliance standards.
• You will assist the Commercial Account Executives in achieving high renewal retention, exceeding customer expectations, and meeting FCA requirements.
• You are eager to learn, as each day offers new opportunities. This role provides a pathway to progress your career as a Commercial Account Handler and pursue professional qualifications.
• You can process data promptly and accurately on relevant systems to support high-quality client service, internal processes, and informed analysis.

Rewards:

We believe great work should be rewarded. Our benefits include:

• 22 days holiday plus bank holidays, increasing with service
• Core benefits focused on health and financial protection, such as Life Assurance (up to 4x salary), Income Protection, a contributory pension scheme (5% employer and employee contributions), and access to a Healthcare Cashplan.
• Lifestyle and financial benefits, including gym discounts, salary sacrifice schemes (Travel Insurance, Cycle to Work, Car Leasing, Technology), discounted health policies, insurance products, and high-street retailer discounts.

What we offer in return?

A career that you define. We value diversity and seek individuals who share our values:

• Bravery to try new things
• Support for each other through everyday moments and challenges
• A commitment to making a positive difference at work and beyond

Reasonable adjustments

We are committed to providing accommodations to align with your needs, including flexible hours and hybrid working options where possible. If you're interested but uncertain about fit, apply anyway; if your profile matches the role, we will assist with any reasonable adjustments required.

*Note: Not all positions can accommodate changes to working hours or locations. Contact your Recruitment Partner for more details.