Commercial Account Handler

Real Insurance Group (UK); Mansfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic team at a leading insurance firm as an Account Handler, where you will play a crucial role in managing a portfolio of Motor Trade clients. This position offers the chance to build and maintain strong professional relationships while ensuring clients receive top-notch service. With a focus on personal development and support for professional qualifications, this role is perfect for someone looking to advance their career in the insurance industry. Enjoy a fantastic team environment and a negotiable starting salary along with standard benefits. If you are passionate about providing excellent client service and have a background in Commercial Insurance, this opportunity is for you.

Benefits

Standard benefits package (Holiday, Pension, etc.)

Support for professional qualifications

Dedicated claims handling support

Qualifications

• Solid grounding in Commercial Insurance with exposure to Motor Trade is preferred.
• Strong communication, negotiation, and IT skills are essential.

Responsibilities

• Administer a portfolio of clients' insurances in the Motor Trade team.
• Handle client queries, mid-term adjustments, and renewals efficiently.

Skills

Commercial Insurance

Motor Trade Knowledge

Communication Skills

Negotiation Skills

Time Management

IT Skills

Job description

The team at Real Insurance are growing and have done so consistently over a prolonged period. To ensure the team continues to provide a high level of service to their clients, they are looking to add an Account Handler to the team to administer a portfolio of clients’ insurances in the Motor Trade team.

Working closely with the Account Executive(s), you will be your client's first point of contact for cover queries, mid-term adjustments, renewals, and quotations for additional insurances.

On a day-to-day basis you’ll be:

• Dealing mainly with clients in relation to Motor Trade Combined, both in respect of scheme and non-scheme business.
• Building and maintaining effective professional relationships.
• Handling and responding to product queries from clients quickly, efficiently, and accurately.
• Checking and sending out proposals and policy documents, both electronically and via post.
• Dealing with mid-term adjustments, renewals, and new business quotations.
• Building up detailed knowledge about the company's products in this specialist scheme.
• Completing all administration and paperwork in accordance with Company and FCA Procedures.

What’s on offer:

• A fantastic team environment with a team that looks after its clients the right way, with dedicated claims handling, executive, and management support on hand.
• A negotiable starting salary coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff.
• Full support for professional qualifications.

Your experience:

• You’ll have a solid grounding within Commercial Insurance, ideally with some exposure to Motor Trade.
• A well-developed skill set that includes strong communication, negotiation, time management, and IT skills coupled with the ability to prioritise tasks.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

General Business and Administrative

Industries

Insurance