Commercial Account Handler

MW Appointments; London; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A leading insurance brokerage in London is seeking an experienced Insurance Handler for their Commercial Renewals department. This permanent role provides a great opportunity to manage client relationships, ensure compliance, and develop your skills in a supportive environment that values training and development.

Qualifications

• Experience within a similar insurance role.
• Experience with the London Market, managing your own risks.
• Confident written and verbal communicator.

Responsibilities

• Respond promptly to queries from intermediaries.
• Deal with new and renewal business for existing clients.
• Ensure compliance with regulations from the FCA.

Skills

Communication

Negotiation

Technical Knowledge

Job description

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Summary

Our client who is a Lloyds Broker is looking for an Insurance Handler to join their expanding Commercial Renewals department in the City of London office. This is an exciting, fast paced wholesale role and a great opportunity for an experienced person to broaden their knowledge.







Main Duties:



* Respond promptly to intermediary queries and ensure that all communications with agents, insurers, or any other relevant business contacts are accurately recorded in writing.

* Inform intermediaries of the policy cover, terms and conditions and claims protocol and reasonably ensure that the agent/ client understands the effect of breach of conditions or requirements. Record the details in the client records.

* Deal with new and renewal business for your existing clients

* Deal with mid-term policy queries and issue endorsements where appropriate.

* Give instructions and relay any issues to insurance providers/ broking department.

* Maintain and develop relationships through the delivery of excellent service, technical knowledge, and expertise.

* Accuracy of data input into systems, ensuring information integrity.

* Compliance with regulations and procedures as laid down by the Financial Conduct Authority (FCA) by keeping up to date with all changes in the regulatory framework.







Essential Skills Required:



* Experience within a similar insurance role

* You will ideally have experience with the London Market, managing your own risks.

* Experience with Commercial risks including Property Owners and Liability

* You will be a confident written and verbal communicator with the ability to build relationships, and negotiate E-renewal terms, both with insurers and agents







Desirable:



* Good organisation skills

* Strong IT skills

* Experience with MRC Slips







What you need to know:



* Permanent role

* Based in London - Hybrid

* Salary between £45,000 - £50,000

* A great opportunity to join a growing organisation with lots of training and development opportunities.

* A very inclusive and fair opportunities employer