Commercial Account Handler

Lawes Insurance Recruitment; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A dynamic, independent insurance broker seeks an experienced Commercial Account Handler in London. The role involves managing a £2.5m GWP book, ensuring compliance, and collaborating with a 7-person team to provide exceptional client service. Ideal candidates will have at least 2 years’ experience in PI and general commercial insurance, along with strong negotiation and organizational skills.

Benefits

Health Insurance

Group Life

Qualifications

• Minimum 2 years’ experience in Professional Indemnity and general commercial insurance.
• Familiarity with policies ranging from £2,000 to £500,000 GWP.
• Experience using Acturis (intermediate level or above).

Responsibilities

• Manage day-to-day servicing of an established commercial book.
• Negotiate and secure renewals with clients and insurers.
• Produce risk presentations and maintain client records.

Skills

Client service

Negotiation

Broking

Organizational skills

Attention to detail

Communication

Risk presentations

Tools

Acturis

Microsoft Office

Job description

PURPOSE OF ROLE

We’re working with a dynamic, independent insurance broker to find an experienced Commercial Account Handler. You’ll support an established Account Executive in managing a £2.5m GWP book covering PI-led, General Commercial, and Financial Institutions business. This is a hands-on role suited to someone with at least 2 years’ PI and commercial insurance experience who’s looking to step up and gain wider exposure to Mid-Market and Corporate clients.

RESPONSIBILITIES

• Manage day-to-day servicing of an established commercial book
• Liaise with clients and insurers to negotiate and secure renewals
• Handle MTAs, quotes, and general queries professionally and promptly
• Support Account Executives and Directors with all client servicing activities
• Ensure FCA compliance and accuracy in documentation and advice
• Produce risk presentations and fact finds from scratch for renewals and new business
• Keep Acturis records up to date and maintain full audit trail

DAY-TO-DAY

• Work collaboratively within a 7-person commercial team
• Attend insurer/client meetings and occasional hospitality events
• Use Acturis and Microsoft Office daily for policy management and reporting
• Provide outstanding client service with attention to detail and clear communication
• Engage in ongoing CPD, including support towards Cert CII and further qualifications

EXPERIENCE

• Minimum 2 years’ experience in Professional Indemnity and general commercial insurance
• Familiarity with policies ranging from £2,000 to £500,000 GWP
• Sound understanding of commercial product lines and insurer placement
• Experience using Acturis (intermediate level or above)
• Exposure to Financial Institutions insurance is a bonus – training provide

SKILLS

• Strong client service, negotiation, and broking skills
• Highly organised with excellent attention to detail
• Able to manage competing deadlines and work under pressure
• Excellent verbal and written communication
• Able to independently create risk presentations and fact finds
• Ethical, accountable, and team-oriented with a drive for professional growth

If you have the relevant experience or know someone that does please contact me now on 07458 162 848 or email us at [e-mail]

Health Insurance and Group Life Speci...