Commercial Account Handler

Tasker & Partners; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen in der Versicherungsbranche sucht einen Commercial Account Handler für das Lift Plan Team. Diese spannende Rolle bietet die Möglichkeit, mit einer Vielzahl von Kunden zu arbeiten und deren Versicherungsbedürfnisse zu verwalten. Sie unterstützen die Verwaltung von Policen, bieten exzellenten Kundenservice und arbeiten eng mit Underwritern zusammen, um wettbewerbsfähige Angebote zu sichern. Das Unternehmen fördert eine unterstützende Kultur und bietet zahlreiche Vorteile, einschließlich flexibler Leistungen, bezahltem Urlaub und Unterstützung bei beruflichen Qualifikationen. Wenn Sie eine Leidenschaft für die Versicherungsbranche haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

27 Tage Urlaub

Betriebliche Altersvorsorge

Flexible Benefits

Gruppenlebensversicherung

Vollständig bezahlte Elternzeit

Unterstützung bei beruflichen Qualifikationen

Rabatte auf Freizeitaktivitäten

Urlaubsankaufschema

Qualifications

• Versicherungserfahrung, idealerweise mit Wissen über Haftpflicht.
• Ausgezeichnete Kundenservice- und Kommunikationsfähigkeiten.

Responsibilities

• Tägliche Unterstützung der Kunden professionell und effizient.
• Verwaltung von Versicherungspolicen und Dokumentation.

Skills

Versicherungserfahrung

Kundenservice

Kommunikationsfähigkeiten

Aufmerksamkeit für Details

Multitasking-Fähigkeiten

Lernbereitschaft

Education

Abschluss in einem relevanten Bereich

Tools

Acturis

Job description

Robert Gerrard (Part of the Jensten Group) are pleased to be recruiting an additional Commercial Account Handler to join our Lift Plan team in Chingford.

Our friendly Lift Plan team is made up of 7 colleagues, that sit in a wider broking office of 21 people. As the UK’s leading lift liability insurance broker, we have the widest selection of specialist lift and escalator industry policies available. Over 700 companies enjoy the peace of mind of Lift Plan, a specialist liability package designed exclusively for lift engineers, consultants, designers and manufacturers.

Robert Gerrard is directly opposite Chingford train station, making it an easy commute with limited on-site parking is also available.

Key Responsibilities:

• Provide day-to-day support to clients in a professional, timely and efficient manner
• Manage the administration of insurance policies, including midterm adjustments and cancellations, whilst ensuring all documentation is accurate and compliant with company standards
• Prepare and present insurance quotations and renewal terms to clients. Collaborate with underwriters to secure competitive and comprehensive coverage
• Communicating with clients and ensuring that they are fully aware of the cover provided and any gaps in cover or significant terms, conditions or exclusions
• Actively re-broke existing business to ensure clients receive the best possible coverage and competitive terms
• Assist clients when reporting a claim and liaise with claims handlers to facilitate an efficient claims resolution

About You:

We are looking for someone with insurance understanding to join our team and support us with the day-to-day maintenance of our Clients insurance policies.

This is a great opportunity to progress your career and join a company who can support your progression.

Other skills/requirements:

• Previous insurance experience – ideally with Liability knowledge
• Excellent customer service and communication skills
• Strong attention to detail and multi-tasking abilities
• A genuine passion for learning and developing within the insurance industry
• Acturis system knowledge and experience (preferred but not essential)

Rewards & Benefits:

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
• Auto enrolment into our excellent pension scheme (5% employer matched contribution)
• Flex-benefits - A range of flexible benefits to choose from, that are most important to you
• Group Life Assurance cover
• 3 months Maternity, Paternity & Adoption leave all fully paid
• Professional qualification study support relevant to your role and career
• Perks at work - amazing discounts on cinema tickets, meals out, luxury items etc.
• Holiday purchase scheme - up to 5 days annually

Robert Gerrard is a second generation, prominent, long-standing, and well-respected regional independent broker that prides themselves on the great relationships they have with their clients and suppliers. We have recently been acquired by Jensten, which gives us the security of being part of a larger organization, whilst still retaining our personal touch. The existing staff and management will remain in place as we continue to develop and grow.

Launched in 2018, Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition, we now place over £600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.

If you would love to work for a company that truly puts people at the heart of their organization, then we would love to hear from you.