Commercial Account Handler

Nashrock Insurance Recruitment; England; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Excellent progression opportunities

Supportive team environment

Job summary

A reputable insurance recruitment firm is looking for an experienced Commercial Account Handler in Hertfordshire. The role involves managing a portfolio of SME clients with premiums from £1,000 to £10,000. You'll be responsible for documentation, liaising with insurers, and maintaining client relationships. Ideal candidates will have a minimum of 3 years in commercial insurance, a solid understanding of various classes, and strong communication skills. This is a full-time, on-site position with progression opportunities and an annual bonus.

Qualifications

• Minimum 3 years’ commercial insurance experience, ideally 5.
• Solid understanding of a broad range of commercial classes.
• Experience handling client accounts within the SME commercial space.

Responsibilities

• Manage a portfolio of commercial clients with premiums from £1,000–£10,000.
• Prepare accurate documentation and ensure compliance.
• Liaise with clients, insurers, and underwriters.

Skills

Strong communication skills

Attention to detail

Client relationship management

Tools

Acturis

Insurer extranets/portals

Job description

💰 Up to £40,000 + up to 10% Annual Bonus

🏢 Well‑known, highly regarded insurance group

We’re delighted to be supporting a fantastic insurance business in Hertfordshire, part of a wider, well‑established national group, as they look to appoint a experienced Commercial Account Handler to their successful team.

This is a brilliant opportunity for someone who enjoys hands-on client work, thrives in a supportive team environment, and wants to develop their commercial broking career within a stable, reputable organisation.

About the Role

As a Commercial Account Handler, you will manage a portfolio of commercial clients with premiums typically ranging from £1,000–£10,000, supporting them across a wide variety of risks and classes of business.

Your responsibilities will include:

• Preparing accurate documentation and ensuring compliance
• Liaising with clients, insurers and underwriters to secure the best outcomes
• Maintaining strong relationships and delivering excellent service
• Supporting account executives and contributing to smooth team operations

The ideal candidate will have:

• Minimum 3 years’ commercial insurance experience (ideally 5)
• A solid understanding of a broad range of commercial classes, such as property, liability, commercial combined, motor fleet, trades, retail, and package policies
• Experience handling client accounts within the SME commercial space
• Strong communication skills and excellent attention to detail
• Confidence working in a fast‑paced, client-focused environment

💡 Systems Experience (Acturis + Other Methods) Ideally, you will have experience using Acturis, but the team also values candidates who are comfortable working with a mix of digital platforms and manual processes, such as:

• Insurer extranets/portals (e.g., Allianz, Aviva, RSA, NIG, Hiscox portals)
• Other broking systems, such as Open GI, Applied/Epic, CDL, SSP
• Manual rating methods, including spreadsheets, email-based submissions, PDF documentation
• Direct insurer communication by email or phone for negotiating terms, quotes, or MTAs

What’s on Offer

• 💰 Salary up to £40,000, depending on experience
• 🎉 Annual bonus up to 10% via the Employee Reward Scheme
• 📈 Excellent progression opportunities within a leading insurance group
• 🤝 Supportive, experienced team with a strong reputation
• 🏢 Full-time, on-site role with a stable, positive working environment

If you’re a knowledgeable commercial insurance professional looking for your next step within a respected and growing organisation, this is an opportunity not to be missed.

Apply today or get in touch for a confidential discussion.

Nashrock Insurance Recruitment is committed to considering candidates from a broad array of diverse experiences and backgrounds. We believe that diversity of thought, background, and experience drives innovation and success. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic protected by applicable laws. By working with Nashrock Insurance Recruitment, you become part of a supportive and inclusive environment where diversity is not only embraced but celebrated.