College Services Team Leader

East Kent College; Broadstairs; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Generous and Consistent HolidayPattern

Flexible Personal Leave

Exclusive Discounts & Perks

Wellbeing and Health Support

Competitive Pension Scheme

Job summary

East Kent Colleges Group is seeking a College Services Team Leader at Broadstairs to lead the Admissions, College Reception and Central Administration Team, delivering a responsive, customer‑focused service within College Services.

You will manage data validation, oversee enrolment processes and develop office procedures to enhance the student experience, with strong IT skills and a proactive, detail‑oriented approach.

Qualifications

• Experience leading and managing an admissions/administration team.
• Experience in office administration, ideally in an educational setting.
• Strong data validation skills and IT proficiency to support admissions and enrolment.
• Administration/Office Level 3 and IT Level 2 qualifications, or working towards them.

Responsibilities

• Lead Admissions, College Reception and Central Administration Team to deliver a responsive customer‑focussed service.
• Ensure smooth admissions and enrolment processes with accurate data.
• Develop and improve administrative processes to enhance student experience.

Education

Administration/Office Level 3

IT qualifications Level 2

Job description

About The Role

Inspire Teams, Strengthen Services, Elevate Student Experience - Join us as College Services Team Leader

EKC Group are seeking a College Services Team Leader to join Broadstairs college. As a College Services Team Leader, you will lead and manage the Admissions, College Reception and Central Administration Team in providing an efficient responsive customer orientated service within College Services.

Key Details

• Salary: £31,164 per annum
• Hours per week: 37
• Contract: Permanent

Benefits

• Generous and Consistent Holiday Pattern
• Flexible Personal Leave
• Exclusive Discounts & Perks
• Wellbeing and Health Support
• Competitive Pension Scheme

About You

We are seeking to appoint an enthusiastic and customer focused person with effective communication skills, coupled with experience of leading and managing a team. You will have experience in administration within and office environment and demonstrate the drive and enthusiasm to develop the function. Managing both the Admissions and College Reception Team, good organisational skills and effective leadership will be required along with an attention to detail.

You will be able to demonstrate good levels of data validation, ideally within an educational setting and proven IT skills will be required to develop and enhance the student experience through the admissions and enrolment process.

You will hold Administration/Office skills at Level 3 and IT qualifications at Level 2 or be working towards these qualifications. This will be a desirable skill set for this position to support the online admissions process as well as the student data.

If you are interested in an informal chat about the role, or have any queries, please email us on [e-mail]

About Us

Outstanding Ofsted Provider

East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our 'Strong' skills grading by Ofsted.

Commitment to Safeguarding

We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles.

As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self-declaration, Enhanced DBS check and obtaining sufficient referencing.

It is a criminal offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so.

If you are successful in being shortlisted to interview, your suitability to work with children and vulnerable adults will be explored as part of the interview process.

Commitment to Equality, Diversity and Inclusion

East Kent Colleges Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce.

We are proud to hold the Positive About Disability Award and are a Disability Confident Employer. This confirms our commitment to interviewing all applicants who declare that they have a disability and who meet the essential criteria outlined in the person specification. With any successful candidate, we will explore any reasonable adjustments to a role due to a health needs or disability.

Similarly, we have a commitment to Care Leavers (Care Covenant Pledge) and to current or previous Armed Forces personnel (Armed Forces Covenant Pledge) with a commitment to interview applicants who meet the positions essential criteria and who have declared this on their application.

We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break.

We do not engage with agencies for permanent staff and have an in-house recruitment team.