College Navigator

Isothermal Community College | Part Time Campus Assistant-Maintenance/Grounds; Sefton; On-site; GBP 30,000 - 47,000; Full time

Job summary

Isothermal Community College invites applications for a College Navigator who will guide students through their educational journey and ensure a high-quality front-door experience, connecting them to institutional resources. The role collaborates with faculty and staff to support enrollment, readiness, progress, and success.

The Navigator will mentor students, assist with admission, advising, and degree planning, and provide timely information to help students make informed decisions.

Qualifications

• Bachelor’s Degree from an accredited institution is required.
• Excellent written and verbal communication skills.
• Strong time management and organizational abilities.
• Ability to work with students and staff across departments.
• Experience with advising or educational planning is preferred.

Responsibilities

• Attend trainings to stay knowledgeable of ICC resources, programs, and requirements.
• Assist students with admission, career advising, educational planning, and course selection.
• Provide e-advising and guidance on degree and transfer planning.
• Monitor student progress and provide regular feedback.
• Collaborate with faculty and staff to support student success initiatives.
• Maintain confidentiality of student information.
• Interpret and explain college policies and participate in orientations.

Skills

Communication skills

Organization

Problem solving

Computer literacy

Time management

Independent work

Interpersonal skills

Education

Bachelor’s Degree

Job description

Position Information

Title

Title College Navigator

Full or Part Time

Full Time

Number of Months

12 Months

Proposed Date of Employment

08/01/2026

Work Schedule

A minimum 37.5-hour work week as determined by the supervisor is required. Occasional evenings and weekends may be required.

Permanent or Temporary

Permanent

Salary Band

Commensurate with education and direct experience

Position Summary Information

Position Summary

The role of College Navigator serves to guide students through all stages of their educational journey at Isothermal Community College and is responsible for ensuring that students have a quality front-door experience and are connected to institutional resources. College Navigators work collaboratively with faculty and staff to provide a broad range of services through the enrollment cycle to students to facilitate academic readiness, progress, and success.

Responsibilities

• Attend trainings to become/remain knowledgeable of Isothermal Community College resources, programs, transfer opportunities, and requirements
• Support the College’s Strategic Plan and Student Success Initiatives.
• Collaborate with College personnel to develop advisement outcomes and plans for continuous improvement.
• Teach students how to navigate the Student Portal, find electronic forms, and use other ICC resources.
• Assist students with admission, career advising, educational planning, registration, and provide guidance in course selection to maintain the student’s interests, values, and abilities
• Advise students on degree planning, transfer planning, and other program opportunities and requirements. When necessary, provide e-advising.
• Provide assistance with course selection/schedules by:
• Advising students to balance their work and class schedule.
• Assisting students in choosing appropriate modes of course instruction.
• Facilitating and managing schedule changes and ICC’s Withdrawal Process for new and continuing students.
• Monitor the advisee’s progress, including periodic grade reviews and mid-semester checks to review grades and meet with students to provide regular, customized feedback.
• Monitor and work with appropriate department(s)/office(s) to remove registration flags/holds where necessary.
• Adhere to ICC’s academic policies and procedures.
• Monitor the academic progress of students through the implementation of retention strategies such as Early Intervention, identifying potential needs or problem areas (study skills, tutoring, etc.), and referring students to appropriate campus resources for assistance
• Provide referrals for services based upon individual student needs. Refer and connect students with relevant College resources.
• Work with faculty and staff from assigned division to develop guidelines and information for program areas.
• Collaborate with Student Affairs and other areas of the College to support student success initiatives and to provide students with accurate and timely information to make informed and positive decisions.
• Assist students in selecting educational programs compatible with their interests, goals, and abilities; administer introductory online career assessments as needed.
• Maintain confidentiality of information exposed during business regarding students, supervisors, or other employees.
• Establish and maintain effective working relationships with students, staff, faculty, and the public.
• Interpret and explain college policies and procedures, participate in the preparation of orientations, and present academic information to new students and parents/guardians during orientation.
• Participate in College committees and/or other college-wide activities as elected or assigned.
• Provide evening advising, as necessary.
• Other duties as assigned.

Skills and Abilities

• Develop an understanding and appreciation of the mission, history, current programs, services, and goals of Isothermal Community College
• Ability to work effectively with individuals at all organizational levels and in a variety of work environments
• Excellent written and verbal communication skills and must be highly organized
• Excellent problem-solving skills
• Knowledge of computer terminology
• Must work well independently and demonstrate strong time management skills
• Display initiative, flexibility, and the ability to determine priorities; the ability to effectively handle multiple tasks and accomplish goals within set time and financial limits without undue stress
• Ability to work effectively under pressure and with a minimum of supervision
• Able to supervise the work of others

Minimum Qualifications

• Bachelor’s Degree from an accredited institution, required

Preferred Qualifications

• Master’s Degree from an accredited institution, preferred
• Experience working with students in a college environment, preferred
• Strong computer background, preferred

Open Date

07/02/2026

Close Date

Open Until Filled Yes

Additional Information

Isothermal Community College provides educational and employment opportunities without regard to race, color, sex, religion, national origin, age, veteran status, or disability. Isothermal Community College is an Equal Opportunity Employer Institution. If accommodation or assistance is needed in completing this application, please contact Human Resources at [e-mail] or via phone at [phone].

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a bachelor's degree?
  • Yes
  • No

Required Documents

• Cover Letter
• Resume

Optional Documents

• Transcripts above the High School Level
• License or Certification
• Additional Transcript 1
• Additional Transcript 2
• Additional Transcript 3

Rutherford Campus
286 ICC Loop Road
P.O. Box 804
Spindale, NC 28160
[phone]
TTY: [phone]

Polk Center
1255 West Mills St.
Columbus, NC 28722
[phone]

Rutherfordton Learning Center
134 Maple Street
Rutherfordton, NC 28139
[phone]