Collections Manager — Cash Optimization & Strategy

DWF Law LLP; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

DWF Law LLP in Manchester is hiring a Collections Manager to lead the Credit and Collections team, drive cash performance and reduce aged debt. You’ll influence senior stakeholders and support Order-to-Cash improvements in a hybrid setup with three days in the office.

Based in Manchester, you will develop collections strategies, manage escalated accounts and deliver meaningful change across the business, while fostering a high-performing, engaged team.

Qualifications

• Proven experience leading Collections, Credit Control, or Accounts Receivable teams in a complex organisation.
• Strong track record reducing aged debt and improving cash collection and working capital.
• Excellent stakeholder management and ability to influence senior leaders.
• Strong analytical and reporting skills with KPI-driven performance measurement.
• Experience leading process improvement or automation initiatives.
• Demonstrated leadership to develop high-performing teams.

Responsibilities

• Lead the Credit and Collections team to drive cash collection and debt management across the business.
• Develop and implement collections strategies and oversee recovery activities.
• Collaborate with Partners, Legal Operations and senior stakeholders to resolve complex client issues.
• Champion governance, compliance and audit readiness within Order-to-Cash.

Skills

Collections leadership

Credit control

Accounts receivable

Stakeholder management

Analytical reporting

Process improvement

Leadership

Education

Finance degree

ACCA/CIMA/ACA/AAT

Job description

DWF Law LLP in Manchester is hiring a Collections Manager to lead the Credit and Collections team, drive cash performance and reduce aged debt. You’ll influence senior stakeholders and support Order-to-Cash improvements in a hybrid setup with three days in the office.

Based in Manchester, you will develop collections strategies, manage escalated accounts and deliver meaningful change across the business, while fostering a high-performing, engaged team.