Collections Manager

Michael Page; Basingstoke; Hybrid; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

Professional development opportunities

Job summary

Michael Page is seeking a Collections Manager in Basingstoke to oversee the collections process and ensure timely recovery of outstanding payments. The role requires strong knowledge of collections, negotiation skills, and experience in a similar position.

The successful candidate will monitor accounts, liaise with clients, and collaborate with internal teams to resolve disputes while ensuring compliance with regulations and policies. Hybrid working is available.

Qualifications

• Strong knowledge of collections processes.
• Experience in a similar role.
• Excellent problem-solving and negotiation skills.
• Proficiency in relevant financial software and tools.
• Attention to detail and the ability to manage multiple tasks effectively.
• Strong communication skills to liaise with clients and internal teams.

Responsibilities

• Manage the collections process to ensure timely recovery of outstanding payments
• Monitor and analyse accounts to identify overdue payments and implement appropriate actions
• Develop and maintain relationships with clients to facilitate payment arrangements
• Ensure compliance with all relevant regulations and company policies
• Prepare regular reports on collection activities and outstanding debts
• Collaborate with internal teams to resolve payment disputes and queries efficiently
• Provide insights and recommendations to improve the collections process
• Support the team in achieving departmental goals within the banking and financial services sector

Skills

Strong knowledge of collections

Experience in a similar role

Negotiation skills

Financial software proficiency

Attention to detail

Communication with clients and teams

Tools

Financial software

Job description

The Collections Manager will oversee and manage the collections process within the financial services industry, ensuring efficient and effective recovery of outstanding payments.

Client Details

• Medium-sized organisation
• Operating within the financial services sector
• Committed to providing tailored solutions to their clients
• Maintain high standards in managing financial processes
• Basingstoke based

Description

• Manage the collections process to ensure timely recovery of outstanding payments
• Monitor and analyse accounts to identify overdue payments and implement appropriate actionsDevelop and maintain relationships with clients to facilitate payment arrangements
• Ensure compliance with all relevant regulations and company policies
• Prepare regular reports on collection activities and outstanding debts
• Collaborate with internal teams to resolve payment disputes and queries efficiently
• Provide insights and recommendations to improve the collections process
• Support the team in achieving departmental goals within the banking and financial services sector

Profile

A successful Collections Manager should have:

• Strong knowledge of collections processes
• Experience in a similar role
• Excellent problem-solving and negotiation skills
• Proficiency in relevant financial software and tools
• Attention to detail and the ability to manage multiple tasks effectively
• Strong communication skills to liaise with clients and internal teams

Job Offer

Collections Manager:

• Salary: £50,000 to £55,000 per annum
• Permanent position
• Competitive benefits package (TBC)
• Basingstoke location, well-connected by public transport
• Hybrid working
• A supportive and inclusive workplace culture
• Professional development opportunities