Collection and Delivery Driver, Norwich, NR2 4HJ

Royal Mail; Norwich; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension

Holiday entitlement 22.5+ days

Medical cover (eye/dental)

Uniform and training

Benefits portal (My Bundle+)

Job summary

Parcelforce Worldwide is seeking a delivery/parcel handler in Norwich. You will sort parcels, plan routes, and drive a van (Cat B) to homes and businesses, ensuring a friendly, dependable service. The role includes overtime, weekend premiums, and progression opportunities within Royal Mail Group.

Starting salary £25,201 per year with potential to rise after 6 months, up to £30,000 with overtime. Benefits include pension, holiday allowance, medical cover, and staff discounts via My Bundle+.

Qualifications

• UK manual driving licence (Cat B) registered to your current address.
• Ability to lift and carry parcels up to 30kg.
• Friendly, dependable and customer-focused.
• Able to work independently and as part of a team.
• Committed to a stable, long-term role in a growing organisation.

Responsibilities

• Sorting parcels and planning efficient delivery routes.
• Carrying out essential vehicle safety checks.
• Collecting and delivering parcels to homes and businesses.
• Providing a friendly, dependable service to customers.

Skills

Driving Licence Cat B

Customer Service

Team Player

Job description

Job Ref: 345589
Contract: Permanent
Hours: 38 hours per week, with opportunities for overtime. Typical attendance is Monday, Wednesday-Saturday (08:00-15.36)
Location: Parcelforce Worldwide, Wingate Way, Norwich, NR2 4HJ

Why this role pays off

• Starting salary: £25,201 per year £12.71 per hour
• After 6 months: £27,561 per year £13.94 per hour
• Opportunity to earn up to £30,000 per year, (based on a 38 hour week & overtime)
• Saturday & Sunday Weekend Premium +£4.39 (Saturdays)
• Paid weekday and weekend overtime
• Additional Allowances:
  • Monthly Non Pensionable Addition to Pay (£903.84 per year)
  • Weekly Driving Allowance (£26.73 weekly)

Plus

• Excellent company pension
• Paid holiday allowance starting at 22.5 days per year, rising with service
• Medical cover (including eye and dental care)
• Uniform and training
• Additional Benefits - You will have access to your personal benefits account on our My Bundle+ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle. You'll have access to a range of direct purchase benefits, including a Healthcare Cashplan, Dental Cover, Travel Insurance, Additional Life Insurance, Hospital & Death Benefit Plans and Voluntary Critical Illness cover.

Be part of something bigger

At Parcelforce Worldwide, every parcel matters - and so do the people who deliver them. Join a team that's proud of what it does, supports each other, and keeps customers smiling every day.

What you'll be doing

• Sorting parcels and planning efficient delivery routes
• Carrying out essential vehicle safety checks
• Collecting and delivering parcels to homes and businesses
• Providing a friendly, dependable service - whether it's a birthday gift or important business mail

What we're looking for

• A full manual UK driving licence (Cat B up to 3.5t) registered to your current address, with no more than 6 points
• Ability to lift and carry parcels up to 30kg
• Someone who's friendly, dependable, and customer focused
• Comfortable working independently but also a great team player
• Looking for a stable, long-term role in a growing organisation

About us

Parcelforce Worldwide is one of the UK's leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels - we deliver pride, purpose, and great service.

Trust is the foundation of Parcelforce. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready.

At Royal Mail Group, we value trust and our people.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.