Collection and Delivery Driver - 3.5 Tonne

TN United Kingdom; Radlett; On-site; GBP 22,000 - 30,000; Full time

Job summary

Ein etabliertes Unternehmen im Logistikbereich sucht einen engagierten Collection and Delivery Driver. In dieser Rolle sind Sie das Gesicht des Unternehmens und tragen maßgeblich zur Kundenzufriedenheit bei. Ihre Aufgaben umfassen das sichere Fahren eines 3.5-Tonnen-Fahrzeugs, die effiziente Abwicklung von Abholungen und Lieferungen sowie die Gewährleistung eines hervorragenden Kundenservices. Das Unternehmen bietet eine Vielzahl von Vorteilen, darunter ein verbessertes Mutterschafts- und Vaterschaftspaket sowie Gesundheitsdienstleistungen. Wenn Sie eine Leidenschaft für Kundenservice und Logistik haben, ist dies die perfekte Gelegenheit für Sie.

Benefits

Urlaubsverkauf

Kostenloser Lebensversicherungsschutz

Kostenloses Parken vor Ort

Rabatte bei Einzelhändlern

Augenuntersuchungen und Unterstützung bei Brillen

Feiertage für Meilensteine

Qualifications

• Mindestens 12 Monate Erfahrung im Fahren eines Fahrzeugs.
• Fähigkeit, Pakete bis zu 30 kg zu heben und zu tragen.

Responsibilities

• Erster Ansprechpartner für Kunden bei Abholung und Lieferung.
• Sicheres Fahren und Warten des 3.5-Tonnen-Fahrzeugs.

Skills

Kundenservice

Fahrzeugbetrieb

Zeitmanagement

Multitasking

Problem lösen

Physische Fitness

Tools

Handheld-Geräte

Job description

Social network you want to login/join with:

Collection and Delivery Driver - 3.5 Tonne, Radlett

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Client:

DPDgroup

Location:

Radlett, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c0fe25fc8214

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

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Job Description:

Job Description

As a Collection and Delivery Driver for DPD, you'll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:

• Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
• Starting your shift at the depot, where you'll be responsible for efficiently loading parcels onto your 3.5 tonne van
• Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
• Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
• Accurately scanning and recording parcel information using handheld devices
• Collecting signatures and other necessary proof of delivery from customers
• Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
• Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
• Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
• Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability

This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD's reputation for excellence in the logistics industry.

Qualifications

What we're looking for:

To be considered for the role you must have:

Held a full UK driving licence and had regular driving experience for 12 months or more

We are also looking for you to demonstrate that you:

• Recognise the value of providing great customer service
• Can work to deadlines, are flexible and always go above and beyond
• Are friendly, approachable, positive, resourceful and professional
• Are able to multi-task and problem solve
• Have the ability to lift, load and carry parcels weighing up to 30kg
• Possess excellent time management and organisational skills
• Have a good level of physical fitness to meet the demands of the role
• Can work independently and as part of a team
• Have basic computer skills and the ability to use handheld devices
• Are comfortable working in various weather conditions
• Have a good knowledge of local roads and geography

The following would be advantageous, but not essential:

• Previous experience in a delivery or logistics role
• Knowledge of health and safety regulations in the transport industry

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Unum Help@Hand - essential health and wellbeing services for you and eligible family members
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses