Coffee Shop Supervisor

Educators; Swansea; Remote; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Annual leave

LGPS pension

Wellbeing days

Discounted study opportunities

Job summary

Gower College Swansea is looking for a reliable Coffee Shop Supervisor to join our catering team at Tycoch. You will work closely with the Catering Manager to ensure the smooth day-to-day operation of the Coffee Shop, delivering friendly, professional service.

This 36-hour-per-week role is term time only (36 weeks per year), with no weekend work. On-site parking, two wellbeing days per year and access to a wide range of staff wellbeing activities support a positive working environment at a

Qualifications

• Experience supervising catering staff.
• Experience in a busy Coffee Shop environment.
• Knowledge of food hygiene standards.
• Ability to handle cash and provide customer service.

Responsibilities

• Supervising and supporting catering staff
• Ensuring the smooth day-to-day operation of the Coffee Shop
• Ordering, receiving and rotating stock
• Preparing and serving a range of food and beverages
• Maintaining excellent standards of food hygiene, cleanliness and presentation
• Providing friendly, professional customer service
• Handling cash

Skills

Supervising staff

Food service

Cash handling

Customer service

Job description

• No weekend working

Salary: 13.59 - 13.59 Per Hour

About Us

Gower College Swansea is one of the largest colleges in Wales, with a strong reputation for high-quality teaching and learning. The College operates across six campuses in Swansea, supporting over 4,500 full-time and 10,000 part-time learners. With an annual turnover of more than £50 million, Gower College Swansea is a major employer in the region, employing over 1,000 staff.

The College also offers an award-winning staff wellbeing provision, reflecting its commitment to investing in staff and ensuring they feel supported.

The Role

Gower College Swansea is looking for a reliable, enthusiastic and experienced Coffee Shop Supervisor to join our catering team at Tycoch. Working closely with the Catering Manager, you will play an important role in the smooth and successful day-to-day running of our Coffee Shop.

• 36 hours per week
• Term time only - 36 weeks per year
• No weekend working
• Two weeks' leave over Christmas
• Free on-site car parking
• Two wellbeing days per year
• A wide range of staff wellbeing activities, including fitness classes, hypnotherapy, sports massage, menopause cafés and nutrition and exercise advice
• Discounted sports-centre membership for you and your family
• A supportive and positive working environment within a leading further education college

Your working hours:

• Monday 8.00am - 5.00pm
• Tuesday 8.00am - 3.00pm
• Wednesday 8.00am - 5.00pm
• Thursday 8.00am - 3.00pm
• Friday 8.00am - 2.00pm

Key Responsibilities

• Supervising and supporting catering staff
• Helping to ensure the smooth day-to-day operation of the Coffee Shop
• Ordering, receiving and rotating stock
• Preparing and serving a range of food and beverages
• Maintaining excellent standards of food hygiene, cleanliness and presentation
• Providing friendly, professional customer service
• Handling cash
• Working closely with the Catering Manager to maintain high standards

About You

• Supervising and supporting catering staff
• Helping to ensure the smooth day-to-day operation of the Coffee Shop
• Ordering, receiving and rotating stock
• Preparing and serving a range of food and beverages
• Maintaining excellent standards of food hygiene, cleanliness and presentation
• Providing friendly, professional customer service
• Handling cash
• Working closely with the Catering Manager to maintain high standards

Benefits

• 28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
• Local Government Pension Scheme (average employer contribution of 21% in 2025)
• Teacher's Pension Scheme (average employer contribution of 28.68% in 2025)
• 2 staff wellbeing days per year
• Discounted study opportunities on College courses
• More benefits: https://www.gcs.ac.uk/recruitment/staff-benefits-wellbeing

Further information

Diversity & Inclusion

We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.

Welsh Language

To apply in Welsh, please visit our Cymraeg site. We encourage Welsh applications as we recognise the importance of delivering bilingual services and expanding our bilingual workforce. An application submitted in Welsh will not be treated less favourably than an application submitted in English.

Safeguarding

Gower College Swansea is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. Appointments are subject to thorough pre-employment checks, including:

• Enhanced DBS check, including the Children's Barred List (£49.50)
• Registration with the Education Workforce Council for Wales, where necessary (£15 - £45 depending on role).