Coffee Shop Assistant

Crown & Garter; Wokingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A vibrant coffee shop in Wokingham seeks enthusiastic Coffee Shop Assistants. You will be the face of the shop, serving delicious coffee and food while ensuring exceptional customer service and a friendly atmosphere. Join a supportive team and enjoy benefits like secure employment contracts, free meals, and professional development opportunities.

Benefits

Secure employment contracts

Full training available

Free meal on duty

20% off all products

Discounted Cookery School Courses

Qualifications

• Work with initiative and as part of a team.
• Maintain food safety and health and safety standards.

Responsibilities

• Serve customers coffee, cakes, and pastries.
• Prepare food and drinks according to safety guidelines.
• Ensure a clean and welcoming environment.

Skills

Customer Service

Teamwork

Initiative

Cheerfulness

Calm disposition

Job description

Honesty Group is an independent business operating pubs, restaurants, coffeeshops, and farm shop.
Opened in 2014, Honesty Group now runs 15 sites across Berkshire and Hampshire, with our strong community-led values, and people-first approach separating us from our competitors. We are committed to holding ourselves to the highest standards with regards to the environment and sustainability, with all our food made by hand by our incredible team of chefs and bakers utilising fresh, seasonal, local ingredients (where possible) and served to our customers by dedicated, healthy and happy staff.


Our Coffee Shop Assistants are the face of our coffee shops, and we are looking for bright, passionate, and confident people to join our team in Wokingham.

As a Coffee Shop Assistant with Honesty Group, you will serve customers delicious coffee, freshly prepared food, cake and pastries, and ensure a clean, friendly and welcoming environment for everyone who visits.

We are an age-inclusive and disability-confident employer, and we welcome applications from every part of our community.

Shifts & Hours Availble at this Wokingham location:

• Sat & Sun - 13 hours per week
• Sat & Sun - 8 hours per week

Why work with us, not them?

Our strong community-led values, and people-first approach separate us from our competitors. We are committed to holding ourselves to the highest standards with regards to the environment and sustainability, with all our food made by hand by our incredible team of chefs and bakers utilising fresh, seasonal, local ingredients (where possible) and served to our customers by dedicated, healthy and happy staff.

In return for your hard work, we offer:

- Secure employment contracts
- Full training and opportunity to develop within the business
- Free meal on duty
- 20% off all products
- DiscountedCookery SchoolCourses

Future opportunities

There are many opportunities within Honesty Group, and we want to help you reach your dream role. Once you’re working for us, we will work with you to progress your career in hospitality in whichever way you want to. We are very proud that all of our current supervisors and managers once started with us as Coffee Shop Assistants.

• Managers
• Supervisors
• Area Managers
• Chefs
• Administration
• And many more!

Duties and responsibilities

Deliver excellent customer service whilst:

• Waiting on tables
• Supporting with any events as required
• Answering telephone enquiries and taking orders over the telephone
• Preparing food and drinks (check temperatures in line with company Food Safety guidelines)
• Clearing tables and washing up
• Engaging with customers
• Support the manager/supervisor in dealing with customer complaints and handle them professionally and appropriately.
• Check slack and emails regularly for all communications

Open up coffee shop for service:

• Take delivery of goods from the wholesale unit and display / put away. Report any shortages
• Stock rotation and check dates on products
• Display products and price
• Amend menu board with specials / remove any out of stock items
• Do fridge checks and temperature checks on delivery
• Check coffee shop is clean and tidy and ready for service (sugar bowls, clean tables etc)

General Duties:

• Ensuring entire shop is clean and tidy, items are replenished for the next day
• Sweep / mop floors
• Clean toilets, mop floor (in relevant shops)
• Tidy and clean outdoor areas
• Tidy stockroom
• Check all equipment is cleaned and switched off
• Place orders with Head Office for stock items / products
• Log waste
• Cash up and place cash in safe place
• Lock up
• Support the manager/supervisor with creating inspirational social media content

To join our team you will need to:

• work with initiative as part of a team
• have a calm, cheerful and helpful disposition
• work within our Honesty Shop standards, respecting food safety and health and safety requirements