Coffee Bar Supervisor

WSH Group; Greater London; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

28 Days holiday including bank holiday

Birthday off

Volunteering days

Pension and life insurance

Perkbox discounts

Wellbeing hub

Cycle to work

Job summary

BaxterStorey is seeking an experienced Coffee Bar Supervisor to join the team at McKinsey & Company in Holborn, London. You will lead the cafe, ensuring excellent customer service, driving sales, and maintaining a clean, welcoming environment.

This full-time role is 40 hours weekly with a salary of £15.50 per hour. The ideal candidate will have strong leadership and food & beverage knowledge, plus a commitment to hospitality excellence.

Qualifications

• Excellent knowledge of food and beverages.
• Strong communication and interpersonal skills.
• Proven initiative and ability to work independently.
• Excellent time keeping and organisational skills.
• Supportive team player with a collaborative attitude.
• Strong presentation and customer service skills.
• Food Hygiene Certificate or willingness to obtain one.
• Basic maths for inventory and cash handling.
• Physical stamina to stand and move for extended periods.
• Previous experience in a café or hospitality setting is desirable.
• Passion for delivering exceptional customer experiences.

Responsibilities

• Oversee day-to-day café operations, ensuring top standard of product and service.
• Monitor coffee standards excellence.
• Supervise, manage and motivate the team.
• Support management in improving sales and service.
• Assist with daily/weekly sales input, stock takes, ordering and rostering.
• Ensure high levels of Food Hygiene and Safety are maintained.

Skills

Food & beverage knowledge

Customer service excellence

Leadership

Staff supervision

Sales drive

Time management

Health & safety

Education

Food Hygiene Certificate

Job description

Company Description

Title: Coffee Bar Supervisor

Location: Holborn, London, UK

Salary: £15.50 per hour

BaxterStorey are looking for an experienced Coffee Bar Supervisor to join the team at McKinsey & Company.

The ideal candidate will be a proactive leader with exceptional customer service skills and a passion for the food and beverage industry. This role involves managing staff, ensuring a high standard of service, maintaining a clean and welcoming environment, and driving sales growth.

As a Cafe Supervisor you will receive the following industry leading benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Job Description

The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills.

Full time - 40 hours

Monday to Friday

Between 7.30AM to 5.30PM

Salary: £15.50 p/h

About the Cafe Supervisor role:

• To oversee the day-to-day operations by ensuring that our product and the service we provide are always of highest standard
• Monitor coffee standards excellence
• To supervise, manage and motivate the team
• To support management team in working towards improving sales and service
• To support management team with daily/weekly sales input, stock take, ordering and team rostering
• Ensuring high levels of Food and Health & Safety are always maintained

Qualifications

• Excellent product knowledge of food and beverages
• Strong communication and interpersonal skills
• Proven ability to take initiative and work independently
• Excellent time keeping and organisational skills
• Supportive team player with a collaborative attitude
• Strong presentation and customer service skills
• Food Hygiene Certificate or willingness to obtain one
• Basic maths skills for inventory management and cash handling
• Physical stamina to stand and move for extended periods
• Previous experience in a café or hospitality setting is desirable
• Passion for delivering exceptional customer experiences

Additional Information

• Friendly, outgoing personality; a people person
• Great work ethic and an even greater smile
• Good listening & verbal communication skills
• Customer focused with a passion for offering outstanding service
• Perpetuates company philosophy and culture
• Works according to the BaxterStorey core values
• You thrive working within a collaborative and inclusive team environment
• Good memory and attention to detail
• Strong communication and interpersonal skills
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry
• Some knowledge of food safety and sanitation practices.

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.