Coffee Advisor (Retail Sales Assistant)

Wave Careers; Cheadle; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Uniform provided

Product training

Ongoing coaching & support

Bonus potential

Job summary

John Lewis in Cheadle is seeking enthusiastic Coffee Advisors to join the Nespresso Coffee Advisor Programme. This casual role runs on Saturdays and Sundays during November and December, with typical hours 10:00am–6:00pm, start/finish times may vary.

You will engage customers, run in-store demonstrations, and create premium brand experiences. Successful candidates will build rapport, showcase premium machines, and drive sales, with extensive product training and a professional uniform provided.

Qualifications

• Excellent at building rapport and relationships.
• Professional appearance and customer-facing presence.
• Passion for coffee or premium brands.
• Retail or experiential experience preferred but not essential.

Responsibilities

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso premium coffee machines and products, highlighting their features.
• Drive customer acquisition by converting interest into sales and delivering a memorable brand experience.

Skills

Building rapport

Professional appearance

Passion for coffee

Retail experience

Job description

John Lewis – Cheadle

Pay Rate : £13.45 per hour with bonus

Contract Type : Casual Worker working November & December 2 days per week – Saturday & Sunday “Typical hours are 10:00am–6:00pm, although start and finish times may vary.”

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John Lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.


• Showcase Nespresso’s premium coffee machines and products, using your expertise to highlight their unique features.


• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with bonus potential.


• Work schedule: every Saturday and Sunday throughout November and December


• Extensive product training to enhance your skills and knowledge.


• Full professional uniform.


• Ongoing coaching, management, and support to help you succeed.

About Wave:

At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.


• Professional attitude and appearance.


• Passion for coffee or luxury living.


• Experience in retail or experiential roles is preferred but not essential.


• Ability to provide clear and accurate insights using various reporting tools.