Cocktail Concierge: Create Memorable Guest Moments

Virgin Hotels Edinburgh; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Birthday day off

Volunteer leave

Family friendly policies

Employee discounts

Training & apprenticeships

Mealtimes provided

Employee assistance program

Job summary

Virgin Hotels Edinburgh is seeking a Cocktail Waiter/ess to deliver exceptional guest experiences in a vibrant hotel setting. You will welcome guests, take orders for cocktails and beverages, and ensure smooth service from prep to presentation.

The role requires passion for serving others, careful bar care, and the ability to guide guests through hotel and local city highlights while maintaining high standards of safety and compliance.

Qualifications

• Must have current right to work in the UK.
• 1–2 years’ experience as a Cocktail Waiter/tress in a full-service restaurant or lounge with cocktail knowledge.
• Demonstrates passion for serving others and creating a memorable guest experience.

Responsibilities

• Love people and provide excellent service to guests.
• Prep and maintain the bar daily, and clean it at the end of the shift.
• Keep a clean, hygienic and organized work area; stock supplies and glassware.
• Enter items into the POS system and charge guests accurately.
• Guide guests through hotel amenities and ensure guests are of legal drinking age.

Skills

People skills

Customer service

Cocktail knowledge

Job description

Virgin Hotels Edinburgh is seeking a Cocktail Waiter/ess to deliver exceptional guest experiences in a vibrant hotel setting. You will welcome guests, take orders for cocktails and beverages, and ensure smooth service from prep to presentation.

The role requires passion for serving others, careful bar care, and the ability to guide guests through hotel and local city highlights while maintaining high standards of safety and compliance.