Cocktail Concierge: Flexible Scheduling & Guest Experience

Charlotte Street Hotel; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary + service charge

Health cash plan

Discounted cinema tickets

Gym membership

Complimentary meals on shift

Referral bonus scheme

Flexible scheduling (no split shifts)

Dry cleaning service

Enhanced holiday allowance

Season ticket loan

English lessons (fully funded)

Social events & fitness sessions

Cycle to work scheme

Volunteer day (1 paid day)

Exclusive discounts at Design Hotels

Staff sales & spa discounts

Product perks

Job summary

Charlotte Street Hotel in London invites applications for a Cocktail Waiter to deliver exceptional beverage service with flair. You will contribute to a dynamic, guest‑centric team in a boutique setting that values precision and hospitality.

Join us to showcase mixology passion, deliver memorable moments, and grow within a renowned Firmdale Hotels portfolio known for outstanding guest experiences.

Qualifications

• Passion for hospitality and working in a team.
• Excellent customer service and guest-focused approach.
• Willingness to learn and grow within hospitality.

Responsibilities

• Take orders and serve beverages from cocktails to coffee with finesse.
• Manage multiple tables efficiently in a busy environment with personalized service.
• Collaborate with colleagues to maintain seamless operations and high standards.
• Demonstrate meticulous attention to detail to ensure accurate orders and presentation.
• Engage guests with beverage knowledge and recommendations.

Skills

Hospitality

Customer service

Teamwork

Mixology

Attention to detail

Energy and enthusiasm

Job description

Charlotte Street Hotel in London invites applications for a Cocktail Waiter to deliver exceptional beverage service with flair. You will contribute to a dynamic, guest‑centric team in a boutique setting that values precision and hospitality.

Join us to showcase mixology passion, deliver memorable moments, and grow within a renowned Firmdale Hotels portfolio known for outstanding guest experiences.