Co-pilot Trainer

TalentHawk; Greater London; On-site; GBP 83,000 - 92,000; Full time

Job summary

TalentHawk seeks an experienced Copilot Training Contractor to design and deliver practical, role-based learning that embeds Microsoft 365 Copilot usage across the organisation. You will lead workshops, coaching, prompt libraries, and self-serve resources to move users from awareness to sustained adoption.

The role combines hands-on facilitation (virtual and in-person in London) with content creation, governance around responsible AI, and close collaboration with Legal, Cyber, HR and IT to

Qualifications

• Deep working knowledge of Microsoft 365 Copilot and its productivity apps.
• Proven track record designing and delivering digital learning or change initiatives.
• Excellent presentation and facilitation across live, virtual, and blended formats.
• Solid understanding of responsible AI, data privacy, and human oversight.
• Ability to create high-quality job aids quickly and adapt content as Copilot features evolve.

Responsibilities

• Training & content creation: develop and execute a Copilot training plan mapped to business priorities.
• Interactive facilitation: run hands-on sessions and drop-in clinics (virtual and in-person).
• Network & community: energise internal Champion Network to share use cases and best practices.
• Governance & Responsible AI: translate features into guidance; ensure policy compliance with Legal and Cyber teams.
• Adoption & stakeholder engagement: gather feedback and remove adoption barriers with HR, IT, Communications, and Business Leads.

Skills

Copilot Expertise

L&D Experience

Facilitation

Responsible AI

Change Enablement

Tools

Microsoft 365 Copilot

Job description

Microsoft 365 Copilot Training Contractor - Outside IR35 - 3 days a week in London - £450 - £500 per day Contract until December 2026

About The Role

An experienced Copilot Training Contractor is required to embed Microsoft 365 Copilot utilisation and build confidence, capability, and best-practice behaviours across the organization.

You will design and deliver practical, role-relevant learning that enables colleagues to use Microsoft 365 Copilot confidently, safely, and effectively. The core focus is moving users beyond basic awareness into sustained adoption through a blend of workshops, coaching, prompt guidance, champion support, and measurable feedback loops.

Key Responsibilities

• Training & Content Creation: Develop and execute a Copilot training plan mapped to business priorities. Create role-based learning pathways, live workshops, quick reference guides, prompt libraries, and self-serve resources.
• Interactive Facilitation: Run hands- on sessions and drop-in clinics (virtual and in-person) applying Copilot to real workflows in Outlook, Teams, Word, PowerPoint, and Excel.
• Network & Community: Support and energise the internal Champion Network to share use cases, troubleshoot queries, and model best practice.
• Governance & Responsible AI: Translate complex features into simple guidance. Promote responsible usage, data protection, prompt quality, human review, and compliance with technology policies in partnership with Legal and Cyber teams.
• Adoption & Stakeholder Engagement: Gather feedback, identify adoption barriers, and collaborate with HR, IT, Communications, and Business Leads to continuously improve training.

Key Deliverables

• Training Needs Analysis (TNA) and recommended rollout roadmap.
• Role-based learning pathways and reusable workshop materials (decks, facilitator notes, exercises).
• Delivery of interactive training sessions and drop-in clinics.
• Quick-start guides, FAQs, champion enablement packs, and engagement schedules.
• Regular adoption feedback reports and an end-of-assignment handover pack.

Skills & Experience Required

• Technical Mastery: Deep working knowledge of Microsoft 365 Copilot and its productivity applications across the M365 suite.
• L&D / Change Experience: Proven track record designing and delivering digital learning, technology adoption, or change enablement initiatives.
• Facilitation & Communication: Excellent presentation skills across live, virtual, and blended formats. Ability to translate technical features into clear, non-technical business use cases.
• Responsible AI: Solid understanding of responsible AI principles, data privacy, and the importance of human oversight.
• Agility: Comfortable creating high-quality job aids at pace, managing competing priorities, and adapting content as Copilot features evolve.