Co-Pack First Line Manager

DHL Supply Chain; East Midlands; On-site; Confidential; Full time

Benefits offered by this job

Discretionary bonus

Job summary

DHL Supply Chain is seeking a Co-Pack First Line Manager in Derby to lead a high-performing team and drive operational excellence in a fast-paced environment.

You will oversee co-pack production activities, coach Line Leaders, and ensure safety, quality and productivity targets are met while maintaining strong stakeholder communication and continuous improvement efforts.

Qualifications

• Experience leading line teams in production/co-pack environments.
• Proven people management experience to develop operational teams.
• Proficient with IT systems including Microsoft Office; WMS desirable.
• Excellent communication, organisation and problem-solving skills in a fast-paced production setting.

Responsibilities

• Lead, motivate and develop a team of Line Leaders with clear direction and coaching.
• Oversee co-pack production activities to meet safety, quality and productivity targets.
• Monitor KPIs, SLAs and performance metrics, driving continuous improvement and corrective actions.
• Champion Health & Safety standards across the operation and ensure compliance with procedures.
• Manage performance reviews, 1:1s, absence management and development plans.

Skills

People management

Leadership

IT systems

Warehouse management systems

Microsoft Office

Tools

Warehouse management systems

Microsoft Office

Job description

Pay Rate: £33, 121.80
Grade: RCS N
Contract Type: Permanent (Full-Time)
Shift patterns: Any 5 from 7, rotational 6am - 2pm and 2pm - 10pm
Location: Derby - DE74 2BB

Are you a passionate people leader with experience in production or co-pack operations?

We're looking for a Co-Pack First Line Manager to lead a high-performing team, drive operational excellence, and ensure products are delivered safely, efficiently and to the highest quality standards in a fast-paced environment.

WHAT YOU'LL DO

• Lead, motivate and develop a team of Line Leaders, providing clear direction, performance coaching and day-to-day operational support
• Oversee co-pack production activities to ensure customer orders are completed safely, efficiently and in line with quality, service and productivity targets
• Monitor and communicate KPIs, SLAs and operational performance metrics, identifying opportunities for continuous improvement and driving corrective actions where required
• Champion Health & Safety standards across the operation, ensuring compliance with site procedures, conducting investigations where necessary and promoting a strong safety-first culture
• Manage people-related activities including performance reviews, 1:1s, absence management, wellbeing discussions, disciplinary processes and employee development plans

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous experience within a production, co-pack, manufacturing or co-manufacturing environment
• Proven people management experience, with the ability to lead, motivate and develop operational teams to achieve performance targets
• Confident using IT systems including Microsoft Office. Experience using warehouse management systems is desirable, but not essential
• Excellent communication, organisation and problem-solving skills, with the ability to manage priorities in a fast-paced production environment

WHY JOIN US?

• Discretionary bonus based on performance
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

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