CNC Field Service Engineer: On-Site Machine Tool Expert

Sierra 57 Consult Ltd; Rugby; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Profit share bonus scheme

25 days holiday plus bank holidays

Extra day off for your birthday

Private medical insurance

Life assurance

Long term service awards

Employee assistance programme

PerkBox

Critical illness insurance

Group income protection insurance

Dental insurance

Travel insurance

Good pension scheme

Death in service benefit

Private healthcare

Job summary

Sierra 57 Consult Ltd. is seeking a Site-based Field Service Engineer to service CNC machine tools across the UK and Ireland.

The role involves diagnosing faults, installing and maintaining CNC equipment, and delivering on-site training and support to customers. The ideal candidate will have strong mechanical and electrical fault-finding skills, a technical engineering qualification, and a willingness to travel including overnight stays.

Qualifications

• Minimum 4 years' field service experience within CNC machine tool or industrial equipment sector.
• Proven experience servicing, maintaining and repairing CNC machine tools.
• Strong mechanical and electrical fault-finding skills.
• Technical qualification in a relevant engineering discipline such as BTEC, City & Guilds, NVQ or equivalent industry experience.
• Experience with CNC controls would be advantageous, although training will be provided.

Responsibilities

• Diagnose and repair faults on CNC machine tools and associated equipment at customer sites.
• Install, commission, service and maintain CNC machine tools in line with company guidelines.
• Diagnose and resolve mechanical, electrical, pneumatic, hydraulic and software-related issues.
• Complete machine inspections, adjustments, geometry checks and component replacements.
• Provide technical support to customers to maximise machine uptime and minimise downtime.
• Liaise with internal teams to source parts and assist with fault resolution.
• Support a range of CNC machine tools and automation equipment as required.
• Provide customers with guidance and training on machine operation, maintenance and safety.
• Complete accurate service reports detailing work completed, parts used and any outstanding actions.

Skills

Field service experience

CNC fault-finding

Customer service

Education

Technical engineering qualification (BTEC, City & Guilds, NVQ)

Tools

CNC controls

Job description

Sierra 57 Consult Ltd. is seeking a Site-based Field Service Engineer to service CNC machine tools across the UK and Ireland.

The role involves diagnosing faults, installing and maintaining CNC equipment, and delivering on-site training and support to customers. The ideal candidate will have strong mechanical and electrical fault-finding skills, a technical engineering qualification, and a willingness to travel including overnight stays.