CNC Field Service Engineer

Optima UK Inc Ltd; Leicester; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

In-house training and support

Company pension

Company vehicle

Fuel benefit scheme

Company bonus scheme

33 Holidays including bank holidays

Job summary

Optima UK Inc Ltd is seeking a highly motivated Field Service Engineer to provide technical support, maintenance, installation, and training for CNC machinery in the UK and internationally.

The role requires installing, commissioning, and supporting systems at customer sites, diagnosing and repairing complex mechanical and electronic systems, and performing preventative maintenance with on-site and in-house training. Travel is integral to the position.

Qualifications

• Valid driver’s license and a clean driving record.
• Strong experience with 5-axis CNC machines, including motors, drives and axis alignment.
• Proven ability to diagnose and repair complex mechanical and electronic systems.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to travel internationally on a regular basis.
• Ability to read and interpret electrical circuit diagrams.

Responsibilities

• Install, commission, and support the company's systems at customer sites.
• Diagnose and repair mechanical, electromechanical, and electronic systems on CNC machinery.
• Troubleshoot, install, calibrate, and maintain equipment.
• Perform preventative maintenance and deliver training to customers on-site and in-house.
• Conduct axis alignments to maintain machine accuracy and performance.
• Communicate effectively with clients to ensure issue resolution and customer satisfaction.
• Ensure compliance with Health & Safety and environmental regulations.
• Maintain and calibrate service tools and test equipment.
• Handle a workload of approx. 60% mechanical and 40% electrical tasks.

Skills

5-axis CNC

Electrical diagnostics

Troubleshooting

Travel readiness

Education

Tools

Microsoft Office

Job description

Location: Leicestershire + UK & Worldwide Travel

Shift: Monday - Thursday 8:15 - 17:30, Friday 8:15 - 12:30

Salary: £35k - £45k (OTE £56k)

Benefits

• In-house training and support
• Company pension
• Company vehicle
• Fuel benefit scheme
• Company bonus scheme
• 33 Holidays including bank holidays pro rata

The Role

My client is seeking a highly motivated and technically skilled Field Service Engineer to join their team. Essentially you will provide technical support, maintenance, installation, and training for their CNC machinery both in the UK and internationally. The successful candidate will also be involved in in-house machine builds and administrative functions.

Job Role

• Install, commission, and support the company's systems at customer sites.
• Diagnose and repair mechanical, electromechanical, and electronic systems on CNC machinery
• Troubleshoot, install, calibrate, and maintain equipment.
• Perform preventative maintenance and deliver training to customers on-site and in-house.
• Conduct axis alignments to maintain machine accuracy and performance.
• Communicate effectively with clients to ensure issue resolution and customer satisfaction.
• Ensure compliance with Health & Safety and environmental regulations.
• Maintain and calibrate service tools and test equipment.
• Perform a workload consisting of approximately 60% mechanical, 40% electrical, and some pneumatic tasks.
• Interpret circuit diagrams and follow detailed schematics.

The Candidate

• Valid driver's license and clean driving record.
• Strong experience with 5-axis CNC machines, including motor systems, drives, and axis alignment.
• Proven ability to diagnose and repair complex mechanical and electronic systems.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to travel internationally on a regular basis.
• Ability to read and interpret electrical circuit diagrams.