CMDB Application Developer & Reporting Specialist

Experis - ManpowerGroup; Stevenage; Hybrid; GBP 148,000 - 157,000; Full time

Job summary

Experis - ManpowerGroup is seeking a CMDB Application Developer & Reporting Specialist to lead the development of a centralised CMDB platform. You will build CI management interfaces, automate data collection, and deliver executive dashboards to provide actionable insights.

The role requires 3+ years in application development, strong SQL, data modelling, and experience with reporting tools such as Power BI or Looker Studio. Onsite in Stevenage with Security clearance requirements.

Qualifications

• 3+ years in application development.
• Strong SQL and data modelling experience.
• Experience integrating systems via REST APIs.
• Dashboard, reporting and KPI development expertise.
• ITSM and CMDB knowledge including data governance.

Responsibilities

• Design and develop a CMDB management application with CI interfaces.
• Build workflows for full CI lifecycle and data validation.
• Integrate data sources via APIs/connectors and automate collection.
• Develop operational and executive dashboards with KPI reporting.
• Deliver governance, audit controls and data quality across CMDB.

Skills

SQL

REST APIs

Data modelling

Dashboards

KPI development

Analytical skills

Stakeholder management

Communication

Tools

Looker Studio

Power BI

ServiceNow CMDB

Remedy CMDB

BigQuery

Google Apps Script

Google AppSheet

Power Platform

Python

JavaScript

Job description

CMDB Application Developer & Reporting Specialist

Location: Stevenage (100% Onsite)
Rate: £800-£850 per day (Inside IR35)
Clearance Required: Active SC Clearance
Nationality Requirement: Sole UK National

Candidates must not have spent more than 28 consecutive days outside the UK within the last 5 years.

The Opportunity

We are seeking an experienced CMDB Application Developer & Reporting Specialist to lead the development and enhancement of a centralised Configuration Management Database (CMDB) platform within a large-scale enterprise environment.

This is a fantastic opportunity for a technically strong developer with expertise in application development, reporting, data integration, and ITSM processes. You will be responsible for building CMDB capabilities, automating data collection, creating executive dashboards, and delivering actionable insights that improve service quality, operational efficiency, and governance.

Key Responsibilities

Application Development

• Design and develop a CMDB management application.
• Build intuitive interfaces for Configuration Item (CI) management.
• Develop workflows supporting the full CI lifecycle.
• Implement data validation and integrity controls.
• Integrate multiple data sources through APIs and connectors.
• Automate data collection and synchronisation processes.

CMDB & Data Management

• Define and maintain CMDB data models and relationships.
• Ensure data accuracy, quality, and consistency.
• Support infrastructure, application, service, and asset inventories.
• Develop service mapping and governance capabilities.
• Implement audit and compliance controls.

Reporting & Analytics

• Develop operational and executive dashboards.
• Create KPI and SLA reporting frameworks.
• Deliver trend analysis, performance monitoring, and data insights.
• Implement automated reporting and alerting mechanisms.
• Support continuous CMDB health monitoring.

KPI Management

Develop and maintain reporting across areas including:

• Data completeness and accuracy
• Discovery coverage
• Service mapping coverage
• Asset compliance
• CI health scores
• Incident impact analysis
• Change success rates
• Data freshness and governance metrics

Essential Skills & Experience

• 3+ years' experience in application development.
• Strong database design and SQL expertise.
• Experience integrating systems through REST APIs.
• Data modelling and data integration experience.
• Dashboard, reporting, and KPI development expertise.
• Strong analytical and problem-solving skills.
• Experience translating business requirements into technical solutions.
• Excellent communication and stakeholder management skills.

Desirable Skills

Experience with one or more of the following:

• Google AppSheet
• Google Apps Script
• BigQuery
• Looker Studio
• Microsoft Power Platform
• Power BI
• ServiceNow CMDB
• Remedy CMDB
• Python
• JavaScript
• ETL and Data Integration tools

ITSM & CMDB Knowledge

• ITIL Foundation or equivalent understanding.
• Configuration Management processes.
• Asset Management.
• Service Mapping.
• Discovery tools.
• Data Governance.
• ServiceNow CMDB experience highly desirable.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.