CMDB Application Developer & Reporting Specialist

Experis IT; Stevenage; On-site; GBP 33,948,000 - 35,978,000; Full time

Job summary

Experis IT in Stevenage is seeking an experienced CMDB Application Developer & Reporting Specialist to lead the development and enhancement of a central CMDB platform within a large enterprise environment.

You will build CMDB capabilities, automate data collection, create executive dashboards and deliver insights that improve service quality, governance and operational efficiency across IT services.

Qualifications

• 3+ years' experience in application development.
• Strong database design and SQL expertise.
• Experience integrating systems through REST APIs.
• Data modelling and data integration experience.
• Dashboard, reporting, and KPI development expertise.
• Excellent communication and stakeholder management skills.

Responsibilities

• Design and develop a CMDB management application.
• Build interfaces for CI management and develop CI workflows.
• Integrate data sources through APIs and connectors.
• Automate data collection and synchronization.
• Define CMDB data models and maintain relationships.
• Develop operational and executive dashboards and KPI reporting.
• Deliver insights for governance and service quality.
• Implement audit and compliance controls.
• Manage KPI data across data completeness, discovery, and health scores.

Skills

Application development

SQL

REST APIs

Data modelling

Dashboard & KPI development

Analytical thinking

Requirements translation

Stakeholder management

Communication

Tools

Google Apps Script

BigQuery

Looker Studio

Power BI

ServiceNow CMDB

Remedy CMDB

Python

JavaScript

ETL tools

Job description

CMDB Application Developer & Reporting Specialist

Location: Stevenage (100% Onsite)
Rate: £800-£850 per day (Inside IR35)
Clearance Required: Active SC Clearance
Nationality Requirement: Sole UK National

Candidates must not have spent more than 28 consecutive days outside the UK within the last 5 years.

The Opportunity

We are seeking an experienced CMDB Application Developer & Reporting Specialist to lead the development and enhancement of a centralised Configuration Management Database (CMDB) platform within a large-scale enterprise environment.

This is a fantastic opportunity for a technically strong developer with expertise in application development, reporting, data integration, and ITSM processes. You will be responsible for building CMDB capabilities, automating data collection, creating executive dashboards, and delivering actionable insights that improve service quality, operational efficiency, and governance.

Key Responsibilities

Application Development

• Design and develop a CMDB management application.
• Build intuitive interfaces for Configuration Item (CI) management.
• Develop workflows supporting the full CI life cycle.
• Implement data validation and integrity controls.
• Integrate multiple data sources through APIs and connectors.
• Automate data collection and synchronisation processes.

CMDB & Data Management

• Define and maintain CMDB data models and relationships.
• Ensure data accuracy, quality, and consistency.
• Support infrastructure, application, service, and asset inventories.
• Develop service mapping and governance capabilities.
• Implement audit and compliance controls.

Reporting & Analytics

• Develop operational and executive dashboards.
• Create KPI and SLA reporting frameworks.
• Deliver trend analysis, performance monitoring, and data insights.
• Implement automated reporting and alerting mechanisms.
• Support continuous CMDB health monitoring.

KPI Management

Develop and maintain reporting across areas including:

• Data completeness and accuracy
• Discovery coverage
• Service mapping coverage
• Asset compliance
• CI health scores
• Incident impact analysis
• Change success rates
• Data freshness and governance metrics

Essential Skills & Experience

• 3+ years' experience in application development.
• Strong database design and SQL expertise.
• Experience integrating systems through REST APIs.
• Data modelling and data integration experience.
• Dashboard, reporting, and KPI development expertise.
• Strong analytical and problem-solving skills.
• Experience translating business requirements into technical solutions.
• Excellent communication and stakeholder management skills.

Desirable Skills

Experience with one or more of the following:

• Google AppSheet
• Google Apps Script
• BigQuery
• Looker Studio
• Microsoft Power Platform
• Power BI
• ServiceNow CMDB
• Remedy CMDB
• Python
• JavaScript
• ETL and Data Integration tools

ITSM & CMDB Knowledge

• ITIL Foundation or equivalent understanding.
• Configuration Management processes.
• Asset Management.
• Service Mapping.
• Discovery tools.
• Data Governance.
• ServiceNow CMDB experience highly desirable.