Cluster Senior Sales Manager

The Doyle Collection Ltd.; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Benefits offered by this job

Service charge on top of base salary

Holiday entitlement up to 25 days

Free meals on duty

50% discount for dining with The Doyle

Discounted hotel rates

Personal development training

Cycle to work scheme

Life Insurance and Company Pension

Uniform and dry cleaning

One volunteering day per year

Employee Assistance Programme

Staff events and rewards

Refer a Friend bonus

Job summary

The Doyle Collection Ltd. seeks a Cluster Senior Sales Manager to lead MICE sales across The Marylebone, The Bloomsbury and The Kensington in London. Develop innovative sales strategies, build strong client relationships, and drive revenue in a fast-paced, collaborative environment.

You will target corporate clients, work with marketing on campaigns, manage key accounts in Opera, and present forecasts to hotel leadership. Excellent salary and benefits are offered.

Qualifications

• Experience in leading MICE sales within luxury hotels.
• Strong relationship-building with corporate clients and event planners.

Responsibilities

• Develop & implement MICE sales strategies for three London hotels.
• Target corporate clients and event planners to boost revenue.
• Collaborate with sales & marketing to create impactful campaigns.
• Analyse market trends to adapt sales tactics and opportunities.
• Manage and grow key accounts in Opera Sales & Catering system.

Job description

Contract: Permanent
Salary: Excellent salary & benefits

Are you a driven sales professional with a passion for the meetings and events sector? We are looking for a Cluster Senior Sales Manager covering MICE to lead our sales activities across our three hotels – The Marylebone, The Bloomsbury, and The Kensington. In this role, you will be instrumental in developing innovative sales strategies, fostering strong client relationships, and delivering exceptional results in a fast-paced, collaborative environment.

Key Responsibilities:

• Develop & implement sales strategies to maximise MICE business across three prestigious London hotels.
• Target corporate clients, event planners, and industry professionals to boost revenue.
• Collaborate with sales & marketing teams to create impactful promotional campaigns.
• Analyse market trends and feedback to adapt sales tactics and seize opportunities.
• Work closely with hotel management for seamless MICE event execution.
• Manage and grow key accounts, maintaining up-to-date records in Opera Sales and Catering systems.
• Monitor business demand and pipeline, focusing on private dining and weekend events.
• Balance occupancy and rate objectives to optimise booking value.
• Follow up on enquiries rigorously to achieve maximum conversion.
• Attend tradeshows and partner events representing Doyle Collection hotels.
• Develop new market pipelines with local partnerships.
• Present departmental performance and pipeline revenue at meetings.
• Handle enquiries efficiently, maximising up-selling and revenue conversion.
• Collaborate with M&E sales colleagues to drive revenue from existing clients; monitor enquiries via Cvent and other portals.
• Prepare and submit statistical, performance, and forecast reports regularly.
• Host FAM trips and site inspections, ensuring clear communication with management and operations.

The Perks of working for The Marylebone Hotel:

• Service charge on top of your base salary
• Holiday allowance increasing with length of service up to 25 days
• Free meals on duty
• 50% discount when dining with The Doyle Collection
• Discounted rates when staying in our hotels
• Training dedicated to personal development
• Cycle to work scheme
• Discounts in selected stores and online shops
• Life Insurance and Company Pension
• Complimentary uniform and dry cleaning
• One paid volunteering day per year
• Free access to the Employee Assistance Programme
• Hotel Incentives and rewards
• Staff summer parties, Christmas parties and regular team get togethers
• Refer a Friend bonus scheme

The Marylebone, London

Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.

The Doyle Collection

The Doyle Collection is a carefully curated collection of seven Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC and Cork. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.