Cluster Sales Manager

Hand Picked Hotels; Lower Slaughter; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary plus service charge

28 days holiday per year includingbank

Uniform and meals on shift provided

Onsite parking

Wellbeing support through EAP

Company pension

Employee discounts on stays, dining, &

Job summary

Hand Picked Hotels is seeking a commercially driven Cluster Sales Manager to support three luxury properties in the Cotswolds. You will develop local relationships, grow revenue across all segments, and manage the Meetings & Events Sales Team to convert enquiries and build a strong sales pipeline.

You’ll travel within the cluster, engage with corporate clients and agencies, and work with hotel teams to deliver memorable weddings, events and dining experiences. Competitive salary plus benefits.

Qualifications

• Proven proactive sales experience in hotel and meetings & events, luxury leisure.
• Natural relationship builder with corporate, agency and local partners.
• Strong commercial mindset with ability to identify and convert opportunities.
• Highly organized and self-motivated, able to balance multiple hotels and priorities.

Responsibilities

• Develop and manage strong local relationships and key hotel accounts to drive revenue across segments including luxury leisure.
• Hunt for new business opportunities and build a healthy pipeline of corporate, conference and group business.
• Proactively research and approach new contacts using local market insight, Opera and LinkedIn.
• Drive awareness and sales of hotel events, dining, leisure experiences and other local opportunities through B2B and B2C relationships.
• Build partnerships with agencies, local attractions, destination organisations and brand partners.
• Support property Sales & Marketing Plans and activate seasonal sales initiatives within the local market.
• Collaborate with hotel sales & events coordinators and the Central Conference Desk to maximise opportunities across Hand Picked Hotels.
• Monitor competitor activity and market trends to keep hotels commercially competitive.
• Maintain accurate sales activity and opportunities within Opera Sales & Catering and deliver KPIs and reporting.
• Be a visible market ambassador and travel regularly within the cluster to build a strong sales culture on property.

Skills

Sales experience

Relationship building

Commercial mindset

Self-motivation

Multi-hotel coordination

CRM systems

Tools

Opera Sales & Catering

Tableau

Job description

Hand Picked Hotels

Cluster Sales Manager - Slaughters Country Inn & Slaughters Manor House & Buckland Manor

Location: Lower Slaughter, Gloucestershire, GL54 2HS
Salary: Competitive base salary plus service charge of(approx. 3.5-4K per year) + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We’re looking for a commercially driven and relationship-focused Cluster Sales Manager to join Hand Picked Hotels, supporting our 3 new hotels in the Cotswold’s, Slaughters Country Inn, Slaughters Manor House, and Buckland Manor, these 3 distinctive luxury hotels are renowned for offering a warm and authentic Cotswold’s experience, combining welcoming hospitality, generous food, and a stunning countryside setting. Working here means becoming part of a friendly and dedicated team, helping to create memorable stays, family getaways, special celebrations, and dining experiences for guests from across the UK and beyond.

This is a proactive outward-facing sales role for someone who loves building relationships, uncovering new opportunities, turning local connections into long-term commercial partnerships and helping to grow revenue across the local market, alongside the day to day management of the Meetings and Events Sales Team.

What will the role involve?

• Developing and managing strong local relationships and key hotel accounts to drive revenue across all segments including luxury leisure.
• Hunting for new business opportunities and building a healthy pipeline of corporate, conference and group business.
• Proactively researching and approaching new contacts using local market insight, Opera, Tableau and platforms such as LinkedIn.
• Driving awareness and sales of hotel events, dining, leisure experiences and other local opportunities through B2B and B2C relationships.
• Building partnerships with agencies, professional networks, local attractions, destination organisations and brand partners.
• Supporting property Sales & Marketing Plans and activating seasonal sales initiatives within the local market.
• Working with hotels sales and events coordinators and the Central Conference Desk to convert enquiries and maximise opportunities across the wider Hand Picked Hotels collection.
• Monitoring competitor activity and market trends, sharing insight that helps our hotels stay commercially competitive.
• Maintaining accurate sales activity and opportunities within Opera Sales & Catering and delivering agreed KPIs and reporting.
• You’ll be visible in the market, regularly meeting clients and representing Hand Picked Hotels as a confident brand ambassador, while also working closely with hotel teams to build a strong sales culture on property including show rounds for weddings and events.

Are you Hand Picked?

• You will have a proven proactive sales experience, within hotel and meetings & events and luxury leisure, this role may suit a business development manager or sales executive looking for their next career move.
• You will be a natural relationship builder, confident networking with corporate clients, agencies, local and leisure partners and professional networks.
• Be able to demonstrate a strong commercial mindset with the drive to identify, develop and convert new business opportunities.
• It is essential you are highly organised and self-motivated, comfortable balancing multiple hotels, priorities and demanding timescales.
• You’ll be confident working collaboratively with General Managers, operational teams, Sales & Events and Revenue colleagues.
• Competent with using CRM and sales systems to manage accounts, opportunities and activity; experience of Opera Sales & Catering and Tableau would be advantageous.
• You’ll be curious about your local market and competitors and enjoy using insight to find new ways to grow revenue.
• Be a positive and professional ambassador for Hand Picked Hotels, with the flexibility to travel regularly within your cluster and local market.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 24 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

What’s in it for you?

• A competitive salary , plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.