Cluster Sales Manager

Hand Picked Hotels; Gloucester; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Salary plus service charge share

Onsite parking (where applicable)

Wellbeing support

Company pension

Discounted hotel stays

Employee discounts platform

Regular team gatherings

Job summary

Hand Picked Hotels is seeking a commercially driven Cluster Sales Manager to support three luxury properties in the Cotswolds. You will own local sales activity, build relationships with corporate and group clients, and collaborate with hotel teams to grow revenue and events across the Hand Picked Hotels collection.

You will travel within the cluster, represent the brand, and develop a strong sales culture on property while driving activations for weddings, private dining and conferences.

Qualifications

• Experience in hotel sales, meetings & events, and luxury leisure preferred.
• Strong relationship-building and networking skills.
• Commercial mindset with ability to grow revenue and pipeline.

Responsibilities

• Own local sales activity across the cluster focusing on corporate and group rooms, meetings and conferences, private dining, food & beverage and hotel experiences.
• Develop and manage local relationships and key hotel accounts to drive revenue across segments including luxury leisure.
• Hunt for new business opportunities, build a healthy pipeline of corporate, conference and group business, and convert enquiries.
• Collaborate with Directors, General Managers, Sales & Events teams and Revenue colleagues to activate seasonal sales initiatives.

Job description

We're looking for a commercially driven and relationship-focused Cluster Sales Manager to join Hand Picked Hotels, supporting our 3 new hotels in the Cotswold's, Slaughters Country Inn, Slaughters Manor House and Buckland Manor, these 3 distinctive luxury hotels are renowned for offering a warm and authentic Cotswold's experience, combining welcoming hospitality, generous food, and a stunning countryside setting. Working here means becoming part of a friendly and dedicated team, helping to create memorable stays, family getaways, special celebrations, and dining experiences for guests from across the UK and beyond. This is a proactive outward-facing sales role for someone who loves building relationships, uncovering new opportunities, turning local connections into long-term commercial partnerships and helping to grow revenue across the local market, alongside the day to day management of the Meetings and Events Sales Team. What will the role involve? Working closely with our Director of Sales, General Managers, hotel Sales & Events teams and Revenue colleagues, you'll take ownership of local sales activity across your cluster, with a focus on corporate and group rooms, meetings and conferences, private dining, food & beverage and hotel experiences.

• Developing and managing strong local relationships and key hotel accounts to drive revenue across all segments including luxury leisure.
• Hunting for new business opportunities and building a healthy pipeline of corporate, conference and group business.
• Proactively researching and approaching new contacts using local market insight, Opera, Tableau and platforms such as LinkedIn.
• Driving awareness and sales of hotel events, dining, leisure experiences and other local opportunities through B2B and B2C relationships.
• Building partnerships with agencies, professional networks, local attractions, destination organisations and brand partners.
• Supporting property Sales & Marketing Plans and activating seasonal sales initiatives within the local market.
• Working with hotels sales and events coordinators and the Central Conference Desk to convert enquiries and maximise opportunities across the wider Hand Picked Hotels collection.
• Monitoring competitor activity and market trends, sharing insight that helps our hotels stay commercially competitive.
• Maintaining accurate sales activity and opportunities within Opera Sales & Catering and delivering agreed KPIs and reporting.
• You'll be visible in the market, regularly meeting clients and representing Hand Picked Hotels as a confident brand ambassador, while also working closely with hotel teams to build a strong sales culture on property including show rounds for weddings and events.
• You will have a proven proactive sales experience, within hotel and meetings & events and luxury leisure, this role may suit a business development manager or sales executive looking for their next career move.
• You will be a natural relationship builder, confident networking with corporate clients, agencies, local and leisure partners and professional networks.
• Be able to demonstrate a strong commercial mindset with the drive to identify, develop and convert new business opportunities.
• It is essential you are highly organised and self-motivated, comfortable balancing multiple hotels, priorities and demanding timescales.
• You'll be confident working collaboratively with General Managers, operational teams, Sales & Events and Revenue colleagues.
• Competent with using CRM and sales systems to manage accounts, opportunities and activity; experience of Opera Sales & Catering and Tableau would be advantageous.
• You'll be curious about your local market and competitors and enjoy using insight to find new ways to grow revenue.
• Be a positive and professional ambassador for Hand Picked Hotels, with the flexibility to travel regularly within your cluster and local market., If you're a proactive sales professional who loves building relationships, finding new business and turning local opportunities into revenue, we'd love to hear from you.
• Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 24 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day. What's in it for you?

• A competitive salary , plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.