Cluster M&E Sales Executive

Leonardo Hotels; City Of London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Thank You Week

Ongoing job-related training

Job summary

Leonardo Hotels is seeking a Cluster Meetings & Events (M&E) Sales Executive to drive enquiries and deliver outstanding service across our UK portfolio. You will manage meetings and events enquiries efficiently, build client relationships, and coordinate with hotel operations to ensure smooth events from contract to execution.

With a passion for hospitality and a focus on revenue growth, you will collaborate with the M&E Office Manager to meet revenue targets and gather client feedback to secure

Responsibilities

• Be yourself!
• Increase conversion of enquiries by developing client relationships and maximising sales leads
• Produce function sheets and liaise closely with the hotel operational teams to ensure the smooth running of events
• Ensure Sales & Catering/Opera/Delphi are updated with accurate and relevant information in line with event contract - attention to detail is key!
• Work with the M&E Office Manager to ensure revenue targets are achieved
• Develop strong relationships with organisers to ensure their requirements are fulfilled
• Gather feedback from clients - we love repeat business!
• Have a genuine passion for hospitality and love delivering first class customer service

Job description

As a Cluster Meetings & Events (M&E) Sales Executive, you'll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. You'll be managing meetings and events enquiries efficiently, and delivering excellence to all of our valued customers and clients as part of a vibrant team.

If you're our ideal M&E Sales Executive, you will:

• Be yourself!
• Increase conversion of enquiries by developing client relationships and maximising sales leads
• Produce function sheets and liaise closely with the hotel operational teams to ensure the smooth running of events
• Ensure Sales & Catering/Opera/Delphi are updated with accurate and relevant information in line with event contract - attention to detail is key!
• Work with the M&E Office Manager to ensure revenue targets are achieved
• Develop strong relationships with organisers to ensure their requirements are fulfilled
• Gather feedback from clients - we love repeat business!
• Have a genuine passion for hospitality and love delivering first class customer service

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!