Cluster HR Manager

Intercontinental Hotels Group; Oxford; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Employee discounts

Training & progression

Meals on duty

Holiday entitlement

Wellbeing & life insurance

Job summary

voco Oxford Spires is part of the InterContinental Hotels Group, and the role of Cluster Human Resources Manager focuses on delivering the People Plan, creating an inclusive culture, and coaching managers in HR matters. The position requires experience in a hotel HR environment and strong relationships across departments.

You will lead onboarding, support recruitment, and ensure legal compliance while partnering with the broader HR and operational teams to manage costs and drive talent

Qualifications

• 2+ years in a Human Resources Management role.
• College or University qualification in HR or Employment Law.
• Strong IT/HR systems experience; Oracle experience preferred.

Responsibilities

• Support managers in identifying talent needs and development opportunities.
• Own onboarding and coach managers through a 90-day starter programme.
• Advise managers on engagement, employee relations, performance and retention.
• Collaborate with Talent Acquisition to ensure efficient attraction and selection.
• Ensure compliance with employment laws and conduct annual compliance audits.
• Collect and report HR data and support budgeting and cost control.

Skills

HR management

Communication

Education

HR qualification

Tools

Oracle

Job description

• Implement our People Plan to create a meaningful colleague lifecycle experience with clear focus on a positive, inclusive, and engaging culture.
• Support managers in identifying colleague talent needs and development opportunities.
• Advise managers on engagement and employee relation cases & advise managers on performance and retention activities.
• Work with people managers to utilise early careers strategies and programmes including IHG academy and apprenticeships.
• Support, coach and advise managers and colleagues on HR queries and directing them to the appropriate channels.
• Collaborate with the Talent Acquisition Team and hiring managers to ensure an efficient and effective attraction and selection process.
• Own the on-boarding process ensuring that all colleagues have a great start, and continue to coach, track and advise managers throughout a 90- day starter programme.
• Support our HR Business Partner to review department budget and control expense and monitoring staffing to manage costs.
• Build your networks in the local community to promote our Hotels and Brands (and build awareness)
• Ensure compliance with all relevant employment laws, policies and procedures, conducting annual HR compliance/standards self-audit, researching and investigating workplace issues (identifying risks and escalating serious issues)
• Collect and report HR data (turnover, absenteeism, training needs etc) and other ad-hoc duties as and when required to support our Hotels
• 2 years+ working in a Human Resources Management role or equivalent combination of education and experience, high track record of building relationships and having excellent communication skills.
• A college or University qualification in Human Resources, Employment Law or a similar field.
• Strong IT and HR systems experience, beneficial to have worked with Oracle previously
• Experience working in a fast-paced Hotel background is essential, you will already be familiar with the various departments, roles and operations within a Hotel environment

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, you must meet the legal requirements to work in the UK. The role is Cluster Human Resources Manager. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

voco Oxford Spires, a stylish hotel in Oxford close to the river Thames, we are a short stroll from fascinating museums and university colleges in the city centre. At voco Oxford Spires our guest rooms offer welcoming voco flourishes. Enjoy all-day dining in Deacons Restaurant and cocktails in Deacon's bar with outside options for eating and drinking on the attractive terraces. The Hotel is surrounded by gardens and if you are lucky (and quiet) you might even spot our resident family of muntjac deer. Close to the heart of Oxford, on the banks of the River Thames, lies voco Oxford Thames hotel. With a history dating back to the Middle Ages, the hotel's surroundings have an intriguing story to tell. voco Oxford Thames combines its medieval character with 21st-century style to create a unique setting for memorable meetings, conferences, and weddings alike, Dining at the voco Oxford Thames is a relaxed affair; discover British classics in the restaurant, enjoy pub favourites in the bar, or take afternoon tea either in the conservatory or out on the terrace.

Our Human Resources Manager enjoy a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities!
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Meals whilst on duty
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores - all the way from retail to cinema
• Don't forget, bring your friends, and take part in our generous 'Refer a Friend' programme!