Club Operations & Member Experience Assistant

David Lloyd Clubs; Portsmouth; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks

Discounts on swimming, tennis lessons,

Personal Training discounts

Wagestream App

Job summary

David Lloyd Clubs in Port Solent is seeking an Operations Assistant to help ensure members feel safe and receive an excellent experience every day. You will support across the club with tasks such as cleaning, opening and closing, greeting members, and assisting teams as needed. The role emphasizes customer service and teamwork in a busy fitness environment.

This position offers benefits including free club membership for you and your family and opportunities for career advancement.

Qualifications

• Passion for customer service.
• Able to work in a team and communicate clearly.
• Comfortable in a fast-paced environment.

Responsibilities

• Support to ensure members feel safe and have an excellent experience every day, 7 days a week.
• Assist across the club with tasks such as cleaning, opening/closing, greeting members, and supporting teams as needed.

Skills

Customer service

Team player

Communication skills

Job description

David Lloyd Clubs in Port Solent is seeking an Operations Assistant to help ensure members feel safe and receive an excellent experience every day. You will support across the club with tasks such as cleaning, opening and closing, greeting members, and assisting teams as needed. The role emphasizes customer service and teamwork in a busy fitness environment.

This position offers benefits including free club membership for you and your family and opportunities for career advancement.